2011 Consumer Reports

The Quick Service Restaurant Survey of 36,000 readers rates seven other chicken chains across the country. Chick-fil-A posted outstanding scores for politeness of staff, and high marks for food, value and speed of service.

2011 Sandelman & Associates Quick-Track

Among large restaurant chains with 500 or more units, Chick-fil-A was ranked first and among all restaurant chains (regardless of size) in the study, Chick-fil-A tied for second place.

2011 Zagat’s Fast Food Survey

The National Fast Food Survey of 6,000 customers ranked Chick-fil-A first in service and the chargrilled sandwich category. Chick-fil-A ranked second in food, child-friendly, drive-thru service and facilities.

Advertising Age “Marketer of the Year 2010”

The "Marketer of the Year" award evaluated six companies that made a mark in 2010, including Chick-fil-A, Apple, Domino's, Ford Motor Company, PepsiCo and Southwest Airlines. Chick-fil-A was selected as one of five runners-up for its steady growth and successful 15-year "Eat Mor Chikin®" marketing campaign.

Zagat Fast Food Survey

The Fast Food Survey rates 136 quick-service restaurant chains based on over 6,000 diners' experiences across the country. Chick-fil-A, Inc. was rated fifth in the category of “Best Value” and was one of five recognized for “Best Milkshakes.”

J.D. Power and Associates Restaurant Satisfaction Study

The Restaurant Satisfaction Study rated over 100 casual dining, family dining and quick-service restaurant chains in the area of v+customer service. Over 93,000 diners were surveyed. Chick-fil-A received the top rating in the quick-service restaurant category in Atlanta, Houston and Washington, D.C.

2009 QSR "Best Drive-Thru"

In its 2009 Best Drive-Thru in America Survey, QSR ranked Chick-fil-A first overall for the third year in a row.

2009 Restaurants & Institutions' "Choice in Chains" Customer Satisfaction Award (Chicken Category)

The 'Choice in Chains' awards are presented as a result of a national survey of consumers from across the county who are asked to rate their favorite restaurants by food category. Chick-fil-A has receive this prestigious award 15 of the past 16 years.

2009 American Marketing Association's Silver EFFIE Award (Sustained Success Category)

The Silver EFFIE award was presented to Chick-fil-A for a sustained creativity and effectiveness in advertising for the chain's "Eat Mor Chicken" Cow campaign.

Atlanta Corporate Fitness Challenge

After Challenging local corporations to an eight -week fitness challenge, Chick-fil-A was named Most Fit Overall in this inaugural competition

QSR Magazine

Men's Health

Men's Health recognized Chick-fil-A as America's Healthiest Chain Restaurant for Kids.

BusinessWeek/J.D. Power

Using data compiled by consumer researcher J.D. Power & Associates, BusinessWeek in March 2008 released its ranking of the best-in-class companies in the area of customer service. Chick-fil-A ranked 22nd overall and was one of only two restaurant concepts listed (with Starbucks). The company received high marks for putting a premium on service and for promoting a "family dynamic" (including its "Closed on Sunday" policy).

Kaiser Permanente

Kaiser Permanente designed the “Most fit Company in Atlanta” application to promote health and fitness among metro-Atlanta companies and their employees. Chick-fil-A earned the designation “Most Fit Company in Atlanta (100-999 employees)” five years running, following the inception of its own health and wellness program.

Restaurants & Institutions

Zagat/Today Show

In the 2007 survey - jointly conducted by Zagat and NBC's "Today Show" - Chick-fil-A ranked first in overall service, as well as first in the chicken restaurant category.

Restaurants & Institutions

The 'Choice in Chains' awards are presented as a result of a national survey of consumers from across the county who are asked to rate their favorite restaurants by food category. Chick-fil-A has received this prestigious award 13 of the past 14 years.

QSR Magazine

In its 2007 Best Drive-Thru in America Survey, QSR magazine ranked Chick-fil-A first in the food accuracy, menu board appearance, and employee smiles categories.

Men's Fitness

Chick-fil-A was named by Men's Fitness magazine in its assessment of the Fitness Companies in America – companies that were exemplary in their focus on employee health and wellness.

Kaiser Permanente

Kaiser Permanente designed the "Most fit Company in Atlanta" application to promote health and fitness among metro-Atlanta companies and their employees. Chick-fil-A has earned the designation "Most fir Company in Atlanta (100-999 employees)" four years running, following inception of its own health and wellness program.

Advertising Week

The Chick-fil-A "Eat More Chicken" Cows were recognized as one of America's most popular advertising icons in a vote sponsored by Advertising Week and became the newest member of New York's Madison Avenue Advertising Walk of Fame.

Restaurants & Institutions

OBIE

The Outdoor Advertising Association of America (OAAA) recognized Chick-fil-A and its renegade Cows with the organization's OBIE Hall of Fame Award. OAAA presents the award annually to brands that have displayed outstanding outdoor creative work over an extended period of time.

Restaurants & Institutions

Sandleman & Associates

As a result of this independent study of 67,000 fast-food users in 57 markets, Chick-fil-A was the third-highest-ranked chain overall for customer satisfaction and the highest-ranked chicken restaurant chain in the nation. For 2004, Chick-fil-A earned nine Awards of Excellence, outscoring all other chicken restaurant chains overall and on eight of the 12 key attributes (including friendliness/courtesy, and overall appeal to kids).

QSR Magazine

J.D. Power and Associates

Chick-fil-A's overall satisfaction index received the highest ranking in the South by receiving top ratings in two of the four categories: meal and service.

Fast Company

In its inaugural “Customers First Awards,” Fast Company magazine recognized Chick-fil-A as the “Customer-Centered Leader” among all types of businesses in recognition of the chain's success in the areas of service, satisfaction and loyalty.

Restaurants & Institutions

QSR Magazine

Restaurants & Institutions

Restaurants & Institutions

QSR Magazine

National Restaurant Associations

The Employer of Choice Award honors restaurants that understand that enhancing employee satisfaction ultimately leads to achieving guest satisfaction. Chick-fil-A was considered among more than 70 restaurants in the quick-service category.

Sandleman & Associates

The second-highest-ranked chain nationally for customer satisfaction; highest-ranked chicken restaurant chain in the nation.

Restaurant Hospitality

Restaurants & Institutions

Restaurants & Institutions

Restaurant Hospitality

Sandelman & Associates

Restaurants & Institutions

New York American Marketing Association

The Silver EFFIE award was presented to Chick-fil-A for creativity and effectiveness in advertising for the chain's "Eat Mor Chikin®” Cow campaign.

Restaurants & Institutions

Silver Lion Award

The "Eat Mor Chikin" Cows showed their international appeal when they were presented with the Silver Lion Award at the Cannes International Advertising Festival, the biggest and best-attended festival worldwide.

OBIE

The OBIE Award, which honored Chick-fil-A's "Eat Mor Chikin" Cow campaign, is one of the oldest and most prestigious honors for creative excellence in advertising.