A Fan from Way Back
Capital Center, Largo, MD
Keith Singletary started working part-time at a Chick-fil-A Restaurant while earning his accounting degree in college. He didn't know that his part-time job would eventually become his full-time career. But the signs were there.
Everywhere Keith traveled—whether as an accountant for the federal government, auditor for a national non-profit organization, budgeting chief for an international food service company, or budgeting chief for an insurance conglomerate—he'd look up a local Chick-fil-A Restaurant and go there for a meal.
"Traveling as much as he did, Keith began to burn out. He realized it was time for some reflection and self-assessment. Eventually, he came to the realization that he didn't have a passion for accounting, but he did have a passion for people. And for Chick-fil-A.
Passion for what you do is essential. I realized almost 20 years into my career that I was destined to be in business for myself, and Chick-fil-A has been the opportunity of a lifetime.
Because of my prior experience, I was confident that I could take on this franchise opportunity. I had experience building teams, identifying opportunities and a drive to succeed. But in this situation, my success depended primarily on my own efforts. Prospective Operators need to recognize that operating a franchised Chick-fil-A Restaurant business is about hard work and building relationships.
If you'd told me 20 years ago that I'd be spending some of my time making fries, I wouldn't have believed it. But when I pursued this opportunity, I knew I'd love it. I just didn't know I'd love it so much!"