At the end of April 2010, my wife, our two small children and myself drove from Nolensville, TN to the opening of your Bethlehem, GA location hoping to be in the First 100. We were fortunate enough that both of us made it in, with my number being the 100th ticket drawn. As soon as we set up our tent, we received a call that my mother was critically ill at the hospital. We had left TN knowing that she was in stable condition and knew that we would be apart from her for just a little over a day and did not expect any kind of change. Upon receiving the call, we knew that we needed to return home, so we let the young lady (I wish I could recall her name) in charge of the grand opening know that we were leaving. She went above and beyond taking care of us. My wife became emotional while telling her of our situation and your sweet employees comforted her and surrounded her with care. We were so blessed when the Chick-fil-A team decided to award us the First 100 coupon prize even though we were unable to stay. This was such an unexpected and very generous act which did not go unnoticed.
After having driven the entire night before and driving back on almost no sleep, we were able to make it back to TN in time for me to hear my mother say her last "I Love You" to me. Those were the last words I heard her speak as she went on to be with our Heavenly Father two days later. Your kindness and generosity during this time touched us and made us appreciate even more the standards that Chick-fil-A represents. We have told numerous friends, family & coworkers of the kindness shown to us and they all have been very impressed. We look forward to watching Chick-fil-A grow as a company and continue to make a lasting impression and positive influence. We are hoping to be in Georgia for future openings so hopefully we can thank the wonderful team members personally.
With much appreciation and gratitude,
Jeff and Susan T.