Lending A Holder
After purchasing three drinks at another store within the food court, I was informed they had no drink carriers. While they were making the drinks, I was brainstorming about how I was going to carry the drinks by myself, get them to my car, and take them to the hospital where my grandfather was, for whom I had purchased the drinks. I realized it was going to be difficult, especially with the other things I had to carry into the hospital, and asked the employee if any of the other stores in the food court would have drink carriers that they may be nice enough to give to me. They suggested Chick-fil-A.
Feeling extremely embarrassed to go ask another store for a drink carrier when I hadn't even purchased anything, I realized it was either swallow my pride and ask or struggle with the drinks. When I walked up to the Chick-fil-A counter, all of the employees could not have been any nicer and gladly gave me a drink carrier. I explained that I was taking these drinks to the hospital for my grandfather, so I was concerned about how I was going to get them there and then to his room with only my two hands. One of the employees asked what he was in the hospital for -- which I shared -- at which point the manager handed me a Chick-fil-A brownie and asked that I take it to my grandfather and to tell him they hope he feels better. I cannot express how much this small gesture meant to me. As I mentioned, I was already feeling so guilty just asking for the drink carrier, and not only did they gladly provide that, but the brownie went above and beyond, considering I had purchased nothing from Chick-fil-A (although believe me, many of my dollars have been spent there in the past as I will make special trips just to enjoy a Chick-fil-A lemonade!)
I shared the story with my grandfather and other visitors at the hospital when I arrived, and he was so impressed with the service and thought! I can promise you, this story will continue to be shared by us all, as it was a small gesture that meant so much, and I believe it truly exemplifies the values Chick-fil-A represents. From my entire family... Thank you for your kindness.