Following The Leader
I was a sophomore in college. The only thing I knew about your restaurant was that they had crazy good food.But being a second year business student in college brought the Chick-fil-A experience full circle for me. I had the unforgettable opportunity to hear Truett Cathy speak.
He talked about starting the business and how it had grown. He gave great insightful tips on successful business procedures. But what stuck with me is his heart for people. He is able to minister to so many through all the charities and partnerships, and that heart for people is passed down to each restaurant. My wife and I actually ate at one today for supper. The Operator was going around, refilling drinks for folks, and taking trays for customers. I love seeing that interaction with customers.It shows a servant's heart, true appreciation for the customer's loyalty, and a sincere care for people enough to clean up after them, when he could have another employee do it.
I appreciate that about the Chick-fil-A franchise. It's not just a chicken paradise. It's a people paradise. You walk in and get royal treatment, and sincere gratitude for being a loyal customer. When I travel, my GPS is set to help me find the closest Chick-fil-A, and it will stay that way.
Thanks, Mr. Cathy, for setting an example by loving people, and passing that heritage all the way down to our small town restaurant experience. The world needs more people like you.
God Bless You,