Hands For The Handicapped
About three years ago, we brought my parents back to North Carolina from Colorado, as they both required nursing home care. My mom had Alzheimer's for about 8 years and my father had just lost a leg to Diabetes. With both of them being wheelchair bound, it was difficult to get around without help. Even then, it was not always easy to find places to eat out where there was room for both wheelchairs and family at the same table.
While out shopping with them one day, we decided to go to Chick-fil-A for lunch. As we pulled into the parking lot, we were able to find a spot near the door in a handicap parking spot with plenty of room to lower the ramp for their wheelchairs and still have room to maneuver toward the door. Before we could reach the door an employee was already holding it open for us. Upon entering he directed us to a table where we could all sit and the wheelchairs were not sticking out in people's way. After getting my parents settled we went up to place our order. The cashier told us to go sit down and they would bring our food out to us and anything else we would need. When I say anything I mean anything. They bought us more ketchup, napkins, BBQ sauce and of course refilled our drinks. They even brought out small cups of Icedream to us free of charge.
When it came time for us to leave, the employees came to our table and told us to leave our mess and they would clean it up. We told them we could get it, but they insisted. Again they led our way to the door and held them open for us as we left. They all said good bye and thanked us for coming. However, we were the ones who were thankful for their service.
We have always had great service from Chick-fil-A both before and after the above mentioned visit, however, my family greatly appreciated the extra attention they gave us on that day. My mother is no longer with us and we don't get my father out as often, but we still try to take him to Chick-fil-A at least a few times a year. Thank you to you and your staff.