Grandson Henry Experience
Our grandson, Henry, is autistic and attends Access Charter School, a special needs school in Orlando, FL. We, as grandparents, take care of him on Thursday evenings. I bring him to Chick-fil-A, Winter Park, FL, almost every Thursday after school on the way to our house. The treatment he receives is extraordinary thanks to Manager Ron and his outstanding staff.
When we arrive, Ron greets him by name and converses with him. The behind-the-counter staff know him by name and talk with him as a special customer. Because of their cordiality and personable treatment, Henry now considers them as best friends and is able to hold reasonable conversations, for him, with them. This is exceptional, as when we first started doing this, Henry was shy and not able to speak. This a great learning and social experience for Henry. Ron and his staff are responsible for significant improvement in Henry's social skills.
He looks forward to his visits to Chick-fil-A and his visit with his new friends. In particular Moriah, Kayla and Katelin are ones he talks about at our home and his parents' home. The atmosphere created by Ron and his staff deserve the highest commendation for the understanding and treatment. And of special note, Henry really likes Chick-fil-A Nuggets and Waffle Fries.
The photo in this story is of Ron and Henry. I am sending two separate stories with pictures of Henry/Kayla and Henry/Moriah as they need significant recognition by your corporate headquarters.
Herb S., Captain, U. S. Navy, Retired