Great Customer Service
I was on vacation in Boise, Idaho for a week and was flying out on September 6, 2013. My friend and I had decided to stop at the Chick-fil-A at Broadway and Front Street for a quick bite. She had a long drive home to her family and I had a full day of flying. I met the most delightful woman name Tracey who is part of your hospitality team. She is definitely in a job she enjoys; it was very apparent. I want to say Thank you to Tracey for showing God's great love even for an unknown customer. My friend Laurie and I both noticed her great customer service skills and watched her waltz around your store putting a smile on everyone's face. It is important she knows because unfortunately we seem to hear more negative than positive experiences.
Kudos to Tracey and keep up the good work. It would be nice to have her acknowledged in a staff meeting or whatever your policy is because she is definitely a valuable team member for your business. Actually, I was impressed with your entire store!
In His Grip,
Gerre from Iowa