Prattville Steps Up
My family and I were traveling from Indiana to Gulf Shores, AL when we stopped for lunch at Chick-fil-A in Prattville, AL. After finishing lunch, we headed back to the car for the final leg of our beach trip. Unfortunately, the car would not start, so we went inside to get some help. The manager on duty provided her own jumper cables and spared an employee to help me during the busy Saturday lunch hour. Not only did the employee search the store for the owners of the two cars parked next to me and help attempt to jump the car, he also gave me the number of a nearby tow truck company when jumping the car didn't work. And, he did all this while waiting with us in the nearly 100 degree heat! Having our car die three hours from our vacation destination is NOT what we wanted to happen, but the staff at Chick-fil-A in Prattville went above and beyond to help our family get back on the road. We eat at Chick-fil-A regularly and always seek out the restaurant when traveling. After this experience, we will continue to support this restaurant, their values, and their awesome employees!
I hope this story make its way back to that store, because we are truly grateful for their service!