About John W. White IV
John W. White IV is the franchised Operator of both the Renaissance Village and Research Triangle Chick-fil-A restaurants in Durham, N.C. His responsibilities include overseeing the day-to-day operations and managing more than 120 employees. Many of John’s restaurant team members have progressed to serve in other positions within Chick-fil-A, including participating in the interim manager program.
As one of Chick-fil-A founder S. Truett Cathy’s grandchildren, John is part of the third generation of the Cathy family to take leadership roles at the quick-service restaurant chain. Beginning in 1997, he served in numerous capacities with Chick-fil-A, including as a team leader and manager at locations throughout Virginia, Alabama and Georgia.
John learned at an early age about serving the freshest food with the highest level of customer service. “I have been raised on my grandfather’s philosophy – put people first and everything else will fall into place,” John says. Based on that advice, he created a way to honor his best customers. This premiere program, the A-List, is now being implemented chain-wide in hopes of allowing Chick-fil-A Operators to be able to better care for their most loyal customers at each visit.
John graduated from Auburn University in 2004 with a Bachelor of Science degree in economics. He was also a walk-on kicker for the Auburn Tigers football team. John is currently pursuing a Certificate in Marketing Strategy from Cornell University.
Prior to re-joining Chick-fil-A in 2006, John worked alongside college students preparing them for a semester of missionary training in North Africa.
John and his wife Kylie serve on the Board of Advisors for CARE for AIDS, which partners with Kenyan churches to empower men and women living with HIV and AIDS and to serve their physical, spiritual, economic and social needs.
John and Kylie live in Chapel Hill with their four children, Reese, Wheeler, Maran Grace and Levi Moses. John and Kylie adopted Maran Grace and Levi Moses from the Democratic Republic of Congo in 2012.