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What should I do if my Chick-fil-A One points were used to redeem or gift rewards fraudulently?
What should I do if mobile orders were placed fraudulently from my Chick-fil-A One account?
- Please visit https://www.chick-fil-a.com/customer-service/contact
- Select “Technical & Account Support”
- Answer the following question, “First, have you contacted us before about this issue?”
- Select “Chick-fil-A One Account”
- Select “Suspicious activity”
- Answer the additional questions according to your Chick-fil-A One Account and potential fraudulent mobile orders.
Our internal team will investigate and may follow-up with more information to resolve your issue.
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