How do I submit a missed transaction request?

You will be required to sign-in to your Chick-fil-A One account to complete the submission. Note: you can only submit a missing transaction request within 30 days of the date on your receipt. The following fields are required to request missing credit for a transaction:

• Restaurant number
• Date of transaction
• Order number
• Order total

If your request is successful, points will be awarded based on your total, prior to tax and your current tier status.