The Making of The Whoopsery


Learn what went into making the third annual Chick-fil-A holiday short film

This holiday season, Chick-fil-A is launching the latest chapter of our annual holiday films and encouraging people to not only embrace, but also make the most of the unexpected.

Sam is back for another great adventure in the town of Evergreen Hills. After Sam’s friend CeCe accidentally breaks a family heirloom ornament while decorating the Christmas tree, the girls are whisked away to a whimsical bakery called The Whoopsery, where they learn that life’s unexpected, and seemingly imperfect, moments can be turned into something wonderful.

While the short film debuted this November, the prep-work to write the story, develop new characters and environments, record the voice over talent, and create animation began months ago. Designing a bakery that embraces the unexpected isn’t exactly a piece of cake, but all the little things and special touches add up to something truly wonderful. A labor of love with a special message, we hope Sam and CeCe’s trip to The Whoopsery is as meaningful for viewers as it is to us. Take a step behind the scenes to catch a glimpse of the animation process from start to finish.

Visit to watch Sam and CeCe in this year’s holiday short film, and — while you’re there — step inside The Whoopsery™ digital experience to create your own sweet surprise for someone special.

Tagged In: Evergreen Holiday