Restaurant to Bring Approximately 120 Full- and Part-Time Jobs to Community

BONNEY LAKE, Wash. (March 1, 2021) – Chick-fil-A®  Bonney Lake, located on the corner of state Route 410 and 204th Avenue East, is slated to open for business on Thursday, March 4. Chick-fil-A, Inc. has selected Kayla Maxwell as the independent franchised Owner/Operator of this new Chick-fil-A restaurant in Bonney Lake. Maxwell will be responsible for all day-to-day activities of the business, including employing approximately 120 full- and part-time Team Members, cultivating relationships with local organizations and neighboring businesses, and serving Guests. Chick-fil-A Bonney Lake is located at 20402 98th St. E. and will be open from 6:30 a.m. to 10 p.m., Monday through Saturday.

At Chick-fil-A, safe service is our first priority. Chick-fil-A Bonney Lake will open for drive-thru and third-party delivery only. Guests can take advantage of contactless ordering and payment through the free Chick-fil-A mobile app or online ordering. To learn more about Chick-fil-A’s response to the coronavirus, please visit our safe service page.

In place of the traditional Chick-fil-A First 100® Grand Opening celebration, Chick-fil-A Bonney Lake will be surprising 100 local heroes making an impact in Bonney Lake with free Chick-fil-A for a year. Additionally, in honor of the new restaurant opening, Chick-fil-A will donate $25,000 to Feeding America. The funds will be distributed to partners within the greater Seattle-Tacoma area to aid in the fight against hunger.

Locally Owned and Operated

Born in Newport News, Va. and raised in Suwanee, Ga., Kayla Maxwell fell in love with Chick-fil-A at a young age. For her, however, it wasn’t just the food that drew her in. Learning about the role of a Chick-fil-A Operator from a close family friend who owned their local restaurant, Maxwell quickly realized how Chick-fil-A franchise owners impact their communities far beyond restaurant walls. She knew she was meant for the role and made it her goal to open a Chick-fil-A restaurant of her own one day.

In high school, Maxwell became a Team Member at Chick-fil-A Moore Road in Suwanee, Ga., working for the Operator who had first introduced her to the brand. She went on to study business management at Brigham Young University-Idaho but returned home to join Chick-fil-A as a manager for several years upon graduation. With her end goal still clearly in sight, Maxwell joined Chick-fil-A’s Leadership Development Program to study the restaurant opening process and was selected at the end of 2020 to open Chick-fil-A Bonney Lake.

“I am thrilled to be opening Chick-fil-A Bonney Lake, and I look forward to introducing our delicious food and signature hospitality to the community,” said Maxwell. “My Chick-fil-A mentors have shaped who I am today, and my goal is to have that same impact on my Team Members and neighbors as we establish ourselves in this welcoming community.”

Team Member Investment

Chick-fil-A franchised Operators are committed to hiring, developing and retaining top talent, and providing a great work environment for people of all ages and backgrounds. They also offer their Team Members opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring, and the chance to apply for scholarships to support their continuing education. As with all Chick-fil-A restaurants, Team Members are guaranteed Sundays off.

Quality Ingredients; Delicious Food

Chick-fil-A focuses on serving customers great-tasting food made with high quality ingredients. The produce we use in our recipes is delivered to our kitchens up to six times a week. Our salads are made with whole fruits and vegetables that are chopped and prepared fresh throughout the day. Chick-fil-A Lemonade is made from three simple ingredients: lemon juice, sugar and water.

Our breaded chicken is pressure cooked in 100%, fully refined peanut oil and all U.S. Chick-fil-A restaurants now serve chicken raised with No Antibiotics Ever, starting from the egg. By not allowing antibiotics of any kind, Chick-fil-A chicken meets the highest commitment for non-antibiotic use. For more information about the Chick-fil-A No Antibiotics Ever commitment, visit

Commitment to Customer Service

With a longstanding tradition in the restaurant industry for setting high standards in customer service, Chick-fil-A earned recognition for providing the "best fast food customer service in America" according to America's Best Customer Service 2020 report by Newsweek, among other honors.

For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit For the latest news and updates on Chick-fil-A Bonney Lake, visit the Chick-fil-A Bonney Lake Facebook page and follow along on Instagram.

About Chick-fil-A, Inc.

Atlanta-based Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,600 restaurants in 47 states, Washington, D.C., and Canada.

A leader in customer service satisfaction, Chick-fil-A was named top fast food restaurant in Newsweek’s 2019 America’s Best Customer Service report and received several honors in QSR’s 2019 Reader’s Choice Awards, including “The Most Respected Quick-Service Brand” and “Best Brand for Overall Experience”. Additionally, Glassdoor named Chick-fil-A one of the top 100 best places to work in 2020. More information on Chick-fil-A is available at

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