Restaurant to Bring Approximately 90 Full- and Part-Time Jobs to Community
ERIE, Pennsylvania (Feb. 12, 2021) – Chick-fil-A® 12th Street, located in Millcreek at the Yorktown Centre shopping mall, is slated to open for business on Thursday, Feb. 18. Chick-fil-A, Inc. has selected Casey Hartley as the independent franchised Owner/Operator of this new Chick-fil-A restaurant in Erie. Hartley will be responsible for all day-to-day activities of the business, including employing approximately 90 full- and part-time Team Members, cultivating relationships with local organizations and neighboring businesses, and serving Guests. Chick-fil-A 12th Street is located at 2519 W. 12th Street and will be open from 8 a.m. to 8 p.m., Monday through Saturday.
At Chick-fil-A, safe service is a top priority. Chick-fil-A 12th Street will open via drive-thru and mobile curbside service initially, with third-party delivery offered shortly after the opening. Guests can take advantage of contactless ordering and payment through the free Chick-fil-A mobile app or through online ordering. To learn more about Chick-fil-A’s response to the coronavirus, please visit our safe service page.
In place of the traditional Chick-fil-A First 100® Grand Opening celebration, Chick-fil-A 12th Street will be surprising 100 local heroes making an impact in Erie with free Chick-fil-A for a year. Additionally, Chick-fil-A has partnered with Feeding America to donate $25,000 to a local food bank for every new restaurant opening. To aid in the fight against hunger, this donation will go toward organizations in Northwestern Pennsylvania that are doing good work to care for others.
Locally Owned and Operated
Chick-fil-A 12th Street is locally-owned and operated by Casey Hartley, who also owns the Chick-fil-A Erie location next to the Peach Street Marketplace. He began his career with Chick-fil-A more than 18 years ago as a Restaurant Team Member in hometown of Morgantown, W.V. After graduating from Wheeling Jesuit University in 2005, Hartley and his wife, Jess, moved to Pittsburgh, PA, where he took a position at a restaurant outside Pittsburgh in the South Hills suburbs. It was while serving at Chick-fil-A South Hills where his fascination and dedication to the Chick-fil-A brand blossomed.
Hartley was selected in 2010 to become the independent franchised Owner and Operator of Chick-fil-A The Mall at Robinson in Pittsburgh before being chosen to operate Chick-fil-A Erie in 2012. He has been previously honored on three separate occasions with the Chick-fil-A Symbol of Success award, which recognizes franchise Operators who successfully achieve challenging sales goals over the previous year. Hartley has lived locally in Erie for the past eight years with his wife and their young son, Jackson, and is excited to continue serving the community at his second location. Hartley is a devoted movie buff and enjoys traveling, spending time with family, and taking trips to the beach.
“I am honored to have been able to provide great food and genuine hospitality to the Erie community for the past eight years,” said Hartley. “I look forward to continuing to have a positive impact on my Team Members and Guests with the opening of the new Chick-fil-A 12th Street.”
Team Member Investment
Chick-fil-A franchised Operators are committed to hiring, developing and retaining top talent, and providing a great work environment for people of all ages and backgrounds. They also offer their Team Members opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring, and the chance to apply for scholarships to support their continuing education. As with all Chick-fil-A restaurants, Team Members are guaranteed Sundays off.
Quality Ingredients; Delicious Food
Chick-fil-A focuses on serving customers great-tasting food made with high quality ingredients. The produce we use in our recipes is delivered to our kitchens up to six times a week. Our salads are made with whole fruits and vegetables that are chopped and prepared fresh throughout the day. Chick-fil-A Lemonade is made from three simple ingredients: lemon juice, sugar and water.
Our breaded chicken is pressure cooked in 100%, fully refined peanut oil and all U.S. Chick-fil-A restaurants now serve chicken raised with No Antibiotics Ever, starting from the egg. By not allowing antibiotics of any kind, Chick-fil-A chicken meets the highest commitment for non-antibiotic use. For more information about the Chick-fil-A No Antibiotics Ever commitment, visit www.chick-fil-a.com/no-antibiotics-ever.
Commitment to Customer Service
With a longstanding tradition in the restaurant industry for setting high standards in customer service, Chick-fil-A earned recognition for providing the "best fast food customer service in America" according to America's Best Customer Service 2020 report by Newsweek, among other honors.
For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com. For the latest news and updates on Chick-fil-A 12th Street, visit the Chick-fil-A 12th Street Facebook page and follow along on Instagram.
About Chick-fil-A, Inc.
Atlanta-based Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,600 restaurants in 47 states, Washington, D.C., and Canada.
A leader in customer service satisfaction, Chick-fil-A was named top fast food restaurant in Newsweek’s 2019 America’s Best Customer Service report and received several honors in QSR’s 2019 Reader’s Choice Awards, including “The Most Respected Quick-Service Brand” and “Best Brand for Overall Experience”. Additionally, Glassdoor named Chick-fil-A one of the top 100 best places to work in 2020. More information on Chick-fil-A is available at www.chick-fil-a.com.
