Restaurant to Bring Approximately 120 Full- and Part-Time Jobs to Community

FAYETTEVILLE, N.C. (Jan. 11, 2021) – Chick-fil-A® West Fayetteville, located across from the Westside Village Shopping Center next to Aldi, is slated to open for business on Thursday, Jan. 14. Chick-fil-A, Inc. has selected Colby Burnette as the independent franchise Owner and Operator of the new Chick-fil-A restaurant in Fayetteville. Burnette will be responsible for all day-to-day activities of the business, including employing approximately 120 full- and part-time Team Members, cultivating relationships with local organizations and neighboring businesses, and serving Guests. Chick-fil-A West Fayetteville is located at 7620 S. Raeford Road, and will be open from 6:30 a.m. to 10 p.m., Monday through Saturday.

At Chick-fil-A, safe service is our first priority. New Chick-fil-A restaurants will take additional time to review operations and make sure appropriate precautions are in place before opening their dining rooms, to ensure the safety of Guests and Team Members. Currently, Chick-fil-A West Fayetteville will open for drive-thru and mobile curbside service, with delivery available shortly after the opening. Guests can take advantage of contactless ordering and payment through the Chick-fil-A mobile app. To learn more about Chick-fil-A’s response to the coronavirus, please visit

In place of the traditional Chick-fil-A First 100® Grand Opening celebration, Chick-fil-A West Fayetteville will be surprising 100 local heroes making an impact in Fayetteville with free Chick-fil-A for a year. Additionally, the Chick-fil-A Foundation has partnered with Feeding America to donate $25,000 to a local food bank for every new restaurant opening. To aid in the fight against hunger, this donation will go toward organizations in Cumberland County that are doing good work to care for others.

Locally Owned and Operated

Chick-fil-A West Fayetteville will be locally owned and operated by Colby Burnette. Born and raised in the Carolinas, Burnette spent his whole career in the restaurant and retail industries learning the ins and outs of operating a business.

Leveraging his business experience and leadership skills, Burnette set his sights on the Chick-fil-A franchisee selection process and applied to become a Restaurant Operator. Shortly after, Burnette was selected to become the Operator of Chick-fil-A Dubuque in Dubuque, Iowa, where he developed a passion for mentoring his Team Members and built meaningful relationships with Guests. After serving the Dubuque community for four years alongside his wife, Krisi, and three children, Burnette is excited to return to the Carolinas and make a positive impact in the Fayetteville area through this new Restaurant. 

“Alongside my family, I look forward to opening Chick-fil-A West Fayetteville, building new relationships with our neighbors, and growing a team centered on caring for our community,” said Burnette. “The Carolinas have been our home for most of our lives and we're excited to be back and to provide the Fayetteville area great tasting food served with genuine hospitality.”

Team Member Investment

Chick-fil-A franchise Operators prioritize hiring, developing and retaining top talent, and providing a great work environment for people of all ages and backgrounds. They also offer their Team Members opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring, and the chance to apply for scholarships to support their continuing education. As with all Chick-fil-A restaurants, Team Members are guaranteed Sundays off.

Quality Ingredients; Delicious Food

Chick-fil-A focuses on serving customers great-tasting food made with high-quality ingredients. Chick-fil-A Lemonade is made from three simple ingredients: lemon juice, sugar and water. All U.S. Chick-fil-A restaurants now serve chicken raised with No Antibiotics Ever, starting from the egg. By not allowing antibiotics of any kind, Chick-fil-A chicken meets the highest commitment for non-antibiotic use. For more information about the Chick-fil-A No Antibiotics Ever commitment, visit

Commitment to Customer Service

With a longstanding tradition in the restaurant industry for setting high standards in customer service, Chick-fil-A earned recognition for providing the "best fast food customer service in America" according to America's Best Customer Service 2020 report by Newsweek, among other honors.

For more information about Chick-fil-A and stories about the brand’s food, people and customers across the country, visit For the latest news and updates on Chick-fil-A West Fayetteville, visit the Chick-fil-A West Fayetteville Facebook page and follow along on Instagram.

About Chick-fil-A, Inc.

Atlanta-based Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,600 restaurants in 47 states, Washington, D.C., and Canada.

A leader in customer service satisfaction, Chick-fil-A was named top fast food restaurant in Newsweek’s 2019 America’s Best Customer Service report and received several honors in QSR’s 2019 Reader’s Choice Awards, including “The Most Respected Quick-Service Brand” and “Best Brand for Overall Experience”. Additionally, Glassdoor named Chick-fil-A one of the top 100 best places to work in 2020. More information on Chick-fil-A is available at

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