Restaurant to Bring More Than 70 Full- and Part-Time Jobs to Community

HOUSTON (Dec. 6, 2021) – A new Chick-fil-A restaurant is slated to open for business in Houston on Thursday, Dec. 9. Chick-fil-A®, Inc. has selected Francisco Hernandez as the independent franchised Owner/Operator of Chick-fil-A Northway Center. Hernandez will be responsible for all day-to-day activities of the business, including employing more than 70 full- and part-time Team Members, cultivating relationships with local organizations and neighboring businesses, and serving guests. Chick-fil-A Northway Center is located at 11011 Northwest Freeway, near the intersection of West 34th Street and Northwest Freeway, and will be open from 6 a.m. to 10 p.m., Monday through Saturday.

Chick-fil-A remains committed to serving guests safely. Chick-fil-A Northway Center will open for drive-thru, mobile ordering, dine-in and carry-out service, with third-party delivery available shortly after the opening. Guests can take advantage of contactless ordering and payment through the free Chick-fil-A mobile app or online ordering. To learn more about Chick-fil-A’s safety protocols, please visit the COVID-19 response page.

In place of the traditional Chick-fil-A First 100® Grand Opening celebration, Chick-fil-A Northway Center will be surprising 100 local heroes making an impact in the Houston area with free Chick-fil-A for a year. Additionally, in honor of the new restaurant opening, Chick-fil-A will donate $25,000 to Feeding America. The funds will be distributed to partners within the greater Houston area to aid in the fight against hunger.

Locally Owned and Operated
Chick-fil-A Northway Center is locally owned and operated by Houston-area resident Francisco Hernandez. This is Hernandez’s second Chick-fil-A restaurant—he will continue to operate Chick-fil-A Northwest Crossing, where he has been the Owner/Operator for 16 years. Hernandez started his Chick-fil-A career in high school as a Team Member at Chick-fil-A Houston County Galleria. During this time, he received a Chick-fil-A Remarkable Futures Scholarship to help achieve his educational aspirations. Upon graduating from Houston Community College, he was accepted into Chick-fil-A’s Leadership Development Program, where he spent two years traveling the West Coast learning the ins and outs of operating a Chick-fil-A restaurant. Eventually he returned home to Houston to become the Operator of Chick-fil-A Northwest Crossing.

For Hernandez, Chick-fil-A has always felt like family. He met his wife at Chick-fil-A, and they now have two children, Christopher and Sofia. His family helps support the day-to-day operations of both his restaurants. Hernandez is excited to bring another Chick-fil-A restaurant to the Houston community and continue serving guests great-tasting food with genuine hospitality at Chick-fil-A Northwest Crossing and Chick-fil-A Northway Center.

“I’m honored to have the opportunity to open another restaurant in the community I call home,” said Hernandez. “I am looking forward to welcoming new Team Members and developing their leadership skills, and continuing to build meaningful relationships within the community.”

Team Member Investment
Chick-fil-A franchised Operators are committed to hiring, developing and retaining top talent, and providing a positive work environment for people of all ages and backgrounds. They also offer their Team Members opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring, and the chance to apply for scholarships to support their continuing education.

Quality Ingredients; Delicious Food
Chick-fil-A focuses on serving customers great-tasting food made with high-quality ingredients. The produce used in recipes is delivered to kitchens up to six times a week. Salads are made with whole fruits and vegetables that are chopped and prepared fresh throughout the day. Chick-fil-A Lemonade is made from three simple ingredients: lemon juice, sugar and water.

Breaded chicken is pressure cooked in 100%, fully refined peanut oil and all U.S. Chick-fil-A restaurants serve chicken raised with No Antibiotics Ever, starting from the egg. By not allowing antibiotics of any kind, Chick-fil-A chicken meets the highest commitment for non-antibiotic use. For more information about the Chick-fil-A No Antibiotics Ever commitment, visit

Commitment to Customer Service
With a longstanding tradition in the restaurant industry for setting high standards in customer service, Chick-fil-A earned recognition for providing the "best fast food customer service in America" according to America's Best Customer Service 2020 report by Newsweek, among other honors.

For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit For the latest news and updates on Chick-fil-A Northway Center visit the Chick-fil-A Northway Center Facebook page.

About Chick-fil-A, Inc.
Atlanta-based Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,600 restaurants in 47 states, Washington, D.C., and Canada.

A leader in customer service satisfaction, Chick-fil-A was named top fast food restaurant in Newsweek’s 2019 America’s Best Customer Service report and received several honors in QSR’s 2019 Reader’s Choice Awards, including “The Most Respected Quick-Service Brand” and “Best Brand for Overall Experience”. Additionally, Glassdoor named Chick-fil-A one of the top 100 best places to work in 2020. More information on Chick-fil-A is available at

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