News

Restaurant to Bring Approximately 100 Full- and Part-Time Jobs to Community

INDIANAPOLIS, Ind. (April 4, 2022) – A new Chick-fil-A® restaurant is slated to open for business in Indianapolis on Thursday, April 7, 2022. Chick-fil-A, Inc. has selected Brendan Riggs as the independent franchised Owner/Operator of Chick-fil-A Cumberland. Riggs will be responsible for all day-to-day activities of the business, including employing approximately 100 full- and part-time Team Members, cultivating relationships with local organizations and neighboring businesses, and serving guests. Chick-fil-A Cumberland is located at 9961 E. Washington Street, near Mitthoeffer Road, and will be open from 6:30 a.m. to 10 p.m., Monday through Saturday.

Chick-fil-A remains committed to serving guests safely. Chick-fil-A Cumberland will open for drive-thru, mobile ordering, dine-in, and carry-out service, with third party delivery available shortly after the opening. Guests can take advantage of contactless ordering and payment through the free Chick-fil-A® App or through online ordering. To learn more about Chick-fil-A’s safety protocols, please visit the COVID-19 response page.

In place of the traditional Chick-fil-A First 100® Grand Opening celebration, Chick-fil-A Cumberland will be surprising 100 local heroes making an impact in Indianapolis with free Chick-fil-A for a year. Additionally, in honor of the new restaurant opening, Chick-fil-A will donate $25,000 to Feeding America. The funds will be distributed to partners within the greater East Indianapolis area to aid in the fight against hunger.

Locally Owned and Operated

Chick-fil-A Cumberland is individually owned and operated by Brendan Riggs. An Iowa native, Riggs relocated to East Indianapolis and began his journey with Chick-fil-A in 2003. Inspired by the welcoming environment and the mentorship of his Operator, Riggs set his sights on becoming a Chick-fil-A Operator. After 14 years of learning the ins and outs of the Chick-fil-A business in a variety of leadership roles, Riggs’ dream became a reality in 2021 when he was selected to become the Operator of Chick-fil-A Noblesville at SR37. Alongside his wife, Jordan, a former Chick-fil-A Team Member who will support human resources at the restaurant, and his three children, Riggs is thrilled to serve the Indianapolis community great-tasting food with Chick-fil-A’s signature hospitality.

Team Member Investment

Chick-fil-A franchised Operators are committed to hiring, developing and retaining top talent, and providing a positive work environment for people of all ages and backgrounds. They also offer their Team Members opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring, and the chance to apply for scholarships to support their continuing education.

Quality Ingredients; Delicious Food

Chick-fil-A focuses on serving customers great-tasting food made with high quality ingredients. The produce used in recipes is delivered to kitchens up to six times a week. Salads are made with whole fruits and vegetables that are chopped and prepared fresh throughout the day. Chick-fil-A Lemonade is made from three simple ingredients: lemon juice, sugar and water.

Breaded chicken is pressure cooked in 100%, fully refined peanut oil and all U.S. Chick-fil-A restaurants now serve chicken raised with No Antibiotics Ever, starting from the egg. By not allowing antibiotics of any kind, Chick-fil-A chicken meets the highest commitment for non-antibiotic use. For more information about the Chick-fil-A No Antibiotics Ever commitment, visit www.chick-fil-a.com/no-antibiotics-ever.

Commitment to Customer Service

With a longstanding tradition in the restaurant industry for setting high standards in customer service, Chick-fil-A earned recognition for providing the "best fast food customer service in America" according to America's Best Customer Service 2020 report by Newsweek, among other honors.

For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com. For the latest news and updates on Chick-fil-A Cumberland visit the Chick-fil-A Cumberland Facebook page.

About Chick-fil-A, Inc.

Atlanta-based Chick-fil-A, Inc. is a restaurant company known for the Original Chick-fil-A® Chicken Sandwich and signature hospitality. Represented by more than 170,000 Team Members, Operators and staff, Chick-fil-A® restaurants serve guests freshly prepared food at more than 2,700 restaurants in 47 states, Washington, D.C., Puerto Rico and Canada. The family-owned and privately held restaurant company was founded in 1967 by S. Truett Cathy and is committed to serving the local communities in which its franchised restaurants operate.    

Known for its leadership and growth opportunities, in 2022 Chick-fil-A was named a Best Employer in America by Forbes and was named by Glassdoor as a top company for career opportunities for Black employees. The company was also awarded the Employee’s Choice by Glassdoor honoring top CEOs and was named a Culture 500 Culture Champion in 2020. A leader in customer service, Chick-fil-A was named QSR magazine’s Drive-Thru Restaurant of the Year for 2021. More information on Chick-fil-A is available at www.chick-fil-a.com and via @ChickfilANews. 



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