News

Restaurant to Bring Approximately 120-130 Full- and Part-Time Jobs to Community

MENOMONEE FALLS, Wisc. (Sept. 7, 2021) – A new Chick-fil-A® restaurant is slated to open for business in Menomonee Falls on Thursday, Sept. 9. Chick-fil-A, Inc. has selected Brandon Duke as the independent franchised Owner/Operator of Chick-fil-A Menomonee Falls. Duke will be responsible for all day-to-day activities of the business, including employing approximately 120-130 full- and part-time Team Members, cultivating relationships with local organizations and neighboring businesses, and serving guests. Chick-fil-A Menomonee Falls is located at W185 N9590 Bancroft Drive, and will be open from 6:30 a.m. to 10 p.m., Monday through Saturday.
Chick-fil-A remains committed to serving guests safely. Chick-fil-A Menomonee Falls will open for limited dine-in, carry-out and drive-thru service, with third-party delivery available shortly after the opening. Guests can take advantage of contactless ordering and payment through the free Chick-fil-A® App or through online ordering. To learn more about Chick-fil-A’s safety protocols, please visit the COVID-19 response page.
In place of the traditional Chick-fil-A First 100® Grand Opening celebration, Chick-fil-A Menomonee Falls will be surprising 100 local heroes making an impact in Menomonee Falls with free Chick-fil-A for a year. Additionally, in honor of the new restaurant opening, Chick-fil-A will donate $25,000 to Feeding America. The funds will be distributed to partners within the greater Milwaukee area to aid in the fight against hunger.

Locally Owned and Operated
Chick-fil-A Menomonee Falls is locally owned and operated by Brandon Duke. The Georgia native began his Chick-fil-A career in high school working at the historic Chick-fil-A Dwarf House in Newnan, Georgia, followed by years at Chick-fil-A Capital Crossing and Chick-fil-A Falls Village in Raleigh, North Carolina and most recently at Chick-fil-A Pewaukee in Wisconsin. Throughout his time with Chick-fil-A, Duke has served in several roles, including General Manager, Director of Operations and Operating Partner, gaining valuable leadership skills and creating memories with Team Members and guests. Now, after two years of being in the Wisconsin area, Duke is excited to build new relationships with his Team Members and welcome the Menomonee Falls community into his restaurant.
"My family and I are looking forward to engaging and serving the community," said Duke. "I am especially excited to give others the opportunity to grow their careers through Chick-fil-A, as I so gratefully experienced."

Team Member Investment
Chick-fil-A franchised Operators are committed to hiring, developing and retaining top talent, and providing a positive work environment for people of all ages and backgrounds. They also offer their Team Members opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring, and the chance to apply for scholarships to support their continuing education.

Quality Ingredients; Delicious Food
Chick-fil-A focuses on serving customers great-tasting food made with high quality ingredients. The produce used in recipes is delivered to kitchens up to six times a week. Salads are made with whole fruits and vegetables that are chopped and prepared fresh throughout the day. Chick-fil-A Lemonade is made from three simple ingredients: lemon juice, sugar and water.
Breaded chicken is pressure cooked in 100%, fully refined peanut oil and all U.S. Chick-fil-A restaurants now serve chicken raised with No Antibiotics Ever, starting from the egg. By not allowing antibiotics of any kind, Chick-fil-A chicken meets the highest commitment for non-antibiotic use. For more information about the Chick-fil-A No Antibiotics Ever commitment, visit www.chick-fil-a.com/no-antibiotics-ever.

Commitment to Customer Service

With a longstanding tradition in the restaurant industry for setting high standards in customer service, Chick-fil-A earned recognition for providing the "best fast food customer service in America" according to America's Best Customer Service 2020 report by Newsweek, among other honors.
For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com. For the latest news and updates on Chick-fil-A Menomonee Falls visit the Chick-fil-A Menomonee Falls Facebook page.

About Chick-fil-A, Inc.
Atlanta-based Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,600 restaurants in 47 states, Washington, D.C., and Canada.

A leader in customer service satisfaction, Chick-fil-A was named top fast food restaurant in Newsweek’s 2019 America’s Best Customer Service report and received several honors in QSR’s 2019 Reader’s Choice Awards, including “The Most Respected Quick-Service Brand” and “Best Brand for Overall Experience”. Additionally, Glassdoor named Chick-fil-A one of the top 100 best places to work in 2020. More information on Chick-fil-A is available at www.chick-fil-a.com.