Restaurant to Bring Approximately 80 Full- and Part-Time Jobs to Community
MIAMI, Fla. (May 24, 2021) – A new Chick-fil-A restaurant is slated to open for business in Miami on May 27. Chick-fil-A®, Inc. has selected Thomas Overby as the independent franchised Owner/Operator of Chick-fil-A River Landing. Overby will be responsible for all day-to-day activities of the business, including employing approximately 80 full- and part-time Team Members, cultivating relationships with local organizations and neighboring businesses, and serving guests. Chick-fil-A River Landing is located at 1410 N.W. North River Drive, near the River Landing Shops and Residences and will be open from 6:30 a.m. to 10 p.m., Monday through Saturday.
At Chick-fil-A, the safety of Team Members and guests is a top priority. Chick-fil-A River Landing will open for carry-out, curbside service and third-party delivery. Guests can take advantage of contactless ordering and payment through the free Chick-fil-A mobile app or through online ordering. To learn more about Chick-fil-A’s safety protocols, please visit the COVID-19 response page.
In place of the traditional Chick-fil-A First 100® Grand Opening celebration, Chick-fil-A River Landing will be surprising 100 local heroes making an impact in Miami with free Chick-fil-A for a year. Additionally, in honor of the new restaurant opening, Chick-fil-A will donate $25,000 to Feeding America. The funds will be distributed to partners within the greater Miami area to aid in the fight against hunger.
Locally Owned and Operated
Chick-fil-A River Landing is locally owned and operated by Thomas Overby, a Florida native. Overby was born in Miami and lived in the city until age 13, when he moved to West Palm Beach for high school. A few years after relocating to West Palm Beach, Overby had his first experience with Chick-fil-A when he visited a local restaurant. Immediately inspired by the restaurant’s great-tasting food and welcoming environment, it was not long until Overby applied to become a Chick-fil-A restaurant Team Member. After graduating high school, Overby transferred to Chick-fil-A Archer Road in Gainsville, Fla., to build on his experience while working toward his degree. During this time, Overby quickly rose to leadership positions within the restaurant and was promoted to Kitchen Director.
After serving the Gainsville community for two years, Overby and his high school sweetheart returned to his hometown of Miami in 2015, where he became the General Manager of Chick-fil-A Pembroke Lakes and the Director of Operations at Chick-fil-A Dadeland Mall. To continue building on his business and leadership experience, Overby started a leadership consulting company and eventually transitioned into consulting full time in 2017. After more than a year as a consultant, Overby graduated from Florida International University with a bachelor’s degree in business administration and returned to Chick-fil-A to continue working toward his goal of becoming an Operator. Last year, Overby was thrilled to be selected as the Operator of Chick-fil-A River Landing and is now looking forward to welcoming and serving the Miami community, alongside his wife, Heather.
“I have called Miami home for most of my life, and I am excited to make a positive impact on the community that has been instrumental in shaping me into the person I am today,” said Overby. “Through this new restaurant, I look forward to mentoring my Team Members and building meaningful relationships with our guests.”
Team Member Investment
Chick-fil-A franchised Operators are committed to hiring, developing and retaining top talent, and providing a positive work environment for people of all ages and backgrounds. They also offer their Team Members opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring, and the chance to apply for scholarships to support their continuing education.
Quality Ingredients; Delicious Food
Chick-fil-A focuses on serving customers great-tasting food made with high quality ingredients. The produce used in recipes is delivered to kitchens up to six times a week. Salads are made with whole fruits and vegetables that are chopped and prepared fresh throughout the day. Chick-fil-A Lemonade is made from three simple ingredients: lemon juice, sugar and water.
Breaded chicken is pressure cooked in 100%, fully refined peanut oil and all U.S. Chick-fil-A restaurants now serve chicken raised with No Antibiotics Ever, starting from the egg. By not allowing antibiotics of any kind, Chick-fil-A chicken meets the highest commitment for non-antibiotic use. For more information about the Chick-fil-A No Antibiotics Ever commitment, visit www.chick-fil-a.com/no-antibiotics-ever.
Commitment to Customer Service
With a longstanding tradition in the restaurant industry for setting high standards in customer service, Chick-fil-A earned recognition for providing the "best fast food customer service in America" according to America's Best Customer Service 2020 report by Newsweek, among other honors.
For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com. For the latest news and updates on Chick-fil-A River Landing, visit the Chick-fil-A River Landing Facebook page and follow along on Instagram.
About Chick-fil-A, Inc.
Atlanta-based Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,600 restaurants in 47 states, Washington, D.C., and Canada.
A leader in customer service satisfaction, Chick-fil-A was named top fast food restaurant in Newsweek’s 2019 America’s Best Customer Service report and received several honors in QSR’s 2019 Reader’s Choice Awards, including “The Most Respected Quick-Service Brand” and “Best Brand for Overall Experience”. Additionally, Glassdoor named Chick-fil-A one of the top 100 best places to work in 2020. More information on Chick-fil-A is available at www.chick-fil-a.com.
