Restaurants to Bring Approximately 270 Full- and Part-Time Jobs to Cleveland Area
CLEVELAND, Oh. (Jan. 18, 2021) – Chick-fil-A® today announced two new restaurants opening this week in the Cleveland area. Chick-fil-A Parma and Chick-fil-A Brunswick are slated to open on Thursday, Jan. 21. Chick-fil-A, Inc. has selected Sheilla Lienerth and Dan Justus as the independent franchised Owner/Operators of the new Chick-fil-A restaurants in Parma and Brunswick, respectively. Lienerth and Justus will be responsible for all day-to-day activities of the business, including employing approximately 270 collective full- and part-time Team Members, cultivating relationships with local organizations and neighboring businesses, and serving Guests.
Chick-fil-A Parma is located next to The Shoppes at Parma at 6676 Ridge Road and will be open from 6:30 a.m. to 10 p.m., Monday through Saturday. Chick-fil-A Brunswick is located at 3470 Center Road and will be open from 6:30 a.m. to 10 p.m., Monday through Saturday.
At Chick-fil-A, safe service is our first priority. New Chick-fil-A restaurants will take additional time to review operations and make sure appropriate precautions are in place before opening their dining rooms, to ensure the safety of Guests and Team Members. Currently, Chick-fil-A Parma and Chick-fil-A Brunswick will open for drive-thru service and mobile curbside pickup, with third-party delivery service available shortly after the openings. Guests can take advantage of the multi-lane drive-thru, and contactless ordering and payment through the Chick-fil-A mobile app. To learn more about Chick-fil-A’s response to the coronavirus, please visit chick-fil-a.com/covid.
In place of the traditional Chick-fil-A First 100® Grand Opening celebration, these two new restaurants will each be surprising 100 local heroes making an impact in the Brunswick and Parma communities. Additionally, the Chick-fil-A Foundation has partnered with Feeding America to donate $25,000 to a local food bank for every new restaurant opening. To aid in the fight against hunger, the opening of these two restaurants will come along with a combined $50,000 donation from the Chick-fil-A Foundation to organizations in the Cleveland area that are doing good work to care for others.
Locally Owned and Operated
Each Chick-fil-A restaurant is a locally owned and operated small business. Chick-fil-A franchise owners live and work in the community in which their restaurants are located and are highly involved in the day-to-day operations at the restaurant. Seeking to make an impact in their local communities, the franchise owners frequently work to support local schools and organizations.
A native to the Parma area, Operator Sheilla Lienerth looks forward to serving her local community. She previously owned and operated the Chick-fil-A location at Beachwood Place Mall, and prior to beginning her career at Chick-fil-A, Lienerth held leadership roles at Bridgestone Americas and KeyBank. She attended New York Institute of Technology, Judson University and holds an MBA from Case Western Reserve University. Lienerth lives in the local area with her husband and three children, all of whom work and serve Guests at her restaurant.
“When my children were young, my family had a tradition where we visited our local Chick-fil-A restaurant every Friday evening. We quickly became raving fans of the Chick-fil-A brand and the outstanding food and hospitality we experienced during each visit. I look forward to bringing that same level of service and care to the Parma community,” said Lienerth. “I was actually born right across the street from my restaurant at UH Parma Medical Center, so I have a deep connection to this city and the people who live here. I look forward to taking good care of my Parma neighbors and Team Members, and I hope I can inspire them to also take good care of each other.”
Raised in the greater Cleveland area, Operator Dan Justus is thrilled to open a new Chick-fil-A restaurant in nearby Brunswick. He began his career with the company in high school and has since worked at Chick-fil-A in various capacities for more than a decade. It was at his first Chick-fil-A restaurant where he got an initial taste of business leadership and decided he wanted to be an Operator. He spent eight years working at different restaurant locations prior to joining Chick-fil-A’s Leadership Development Program, where he and his family spent 30 months on the road.
Justus met his wife, Aimee, at the first Chick-fil-A restaurant they both worked at together. Since then, they’ve had the chance to work together at three different restaurant locations. Along with their two sons, the couple recently moved to Brunswick and are excited to serve the local community.
“I’m honored to have the opportunity to introduce Chick-fil-A’s delicious food and signature hospitality to the community of Brunswick,” said Justus. “I have been fortunate to have several key mentors in my life, many of whom I met through Chick-fil-A. My goal is to have that same level of influence on the lives of my Team Members and my Brunswick neighbors, and to help anyone who comes into contact with my restaurant to leave a better person.”
Team Member Investment
Chick-fil-A franchised Operators prioritize hiring, developing and retaining top talent, and providing a great work environment for people of all ages and backgrounds. They also offer their Team Members opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring, and the chance to apply for scholarships to support their continuing education. As with all Chick-fil-A restaurants, Team Members are guaranteed Sundays off.
Quality Ingredients; Delicious Food
Chick-fil-A focuses on serving customers great-tasting food made with high quality ingredients. Chick-fil-A Lemonade is made from three simple ingredients: lemon juice, sugar and water. All U.S. Chick-fil-A restaurants now serve chicken raised with No Antibiotics Ever, starting from the egg. By not allowing antibiotics of any kind, Chick-fil-A chicken meets the highest commitment for non-antibiotic use. For more information about the Chick-fil-A No Antibiotics Ever commitment, visit www.chick-fil-a.com/no-antibiotics-ever.
Commitment to Customer Service
With a longstanding tradition in the restaurant industry for setting high standards in customer service, Chick-fil-A earned recognition for providing the "best fast food customer service in America" according to America's Best Customer Service 2019 report by Newsweek, among other honors.
For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com.
About Chick-fil-A, Inc.
Atlanta-based Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,600 restaurants in 47 states, Washington, D.C., and Canada.
A leader in customer service satisfaction, Chick-fil-A was named top fast food restaurant in Newsweek’s 2019 America’s Best Customer Service report and received several honors in QSR’s 2019 Reader’s Choice Awards, including “The Most Respected Quick-Service Brand” and “Best Brand for Overall Experience”. Additionally, Glassdoor named Chick-fil-A one of the top 100 best places to work in 2020. More information on Chick-fil-A is available at www.chick-fil-a.com.