Restaurant to Bring Approximately 70 Full- and Part-Time Jobs to Community

AUSTELL, Ga. (Nov. 2, 2021) – Chick-fil-A® Austell Road has been rebuilt and will re-open for business in Austell on Thursday, Nov. 4. Chick-fil-A Austell Road was entirely prefabricated utilizing the modular construction technique. The building envelope was built off-site then shipped and set in place at the restaurant location, reducing the construction schedule to allow the restaurant to open quickly and continue serving the Austell community.

Jonathan Hollis will continue as the independent franchised Owner/Operator of Chick-fil-A Austell Road. Hollis will be responsible for all day-to-day activities of the business, including employing approximately 70 full- and part-time Team Members, cultivating relationships with local organizations and neighboring businesses, and serving guests. Chick-fil-A Austell Road is located at 3951 Austell Road, at the corner of Austell Road and Mulkey Road, and will be open from 6:30 a.m. to 10 p.m., Monday through Saturday.

Chick-fil-A remains committed to serving guests safely. Chick-fil-A Austell Road will open for drive-thru, mobile ordering, dine-in and carry-out service, with third-party delivery available shortly after the opening. Guests can take advantage of contactless ordering and payment through the free Chick-fil-A® App or through online ordering. To learn more about Chick-fil-A’s safety protocols, please visit the COVID-19 response page.

Locally Owned and Operated

Chick-fil-A Austell Road is locally owned and operated by Jonathan Hollis. A Georgia native, his first job at 15 years old was a Team Member at Chick-fil-A Douglasville. After seven years of experience as a Team Member and Team Lead, Hollis set his sights on becoming a Chick-fil-A restaurant Operator. In 2001, he earned a bachelor’s degree in food and beverage management from Johnson and Wells University, and in 2003 he was thrilled to be selected as the Operator of Chick-fil-A University Mall in Pensacola, Fla. After two years in Florida, Hollis moved back to his Georgia roots to open and operate Chick-fil-A CNN Center in downtown Atlanta. From there, he became a multi-store owner in downtown Atlanta, operating Chick-fil-A College Football Hall of Fame in 2014 and Chick-fil-A Georgia World Congress Center and Chick-fil-A Mercedes-Benz Stadium in 2017. As of October 2021, Hollis is focusing all of his efforts on Chick-fil-A Austell Road.

Chick-fil-A is a family affair for Hollis; he met his wife, Tiffany, at Chick-fil-A and his oldest son, Wesley, is now serving in the restaurant as a Team Member. Hollis is excited to re-open the restaurant and continue serving guests great-tasting food and genuine hospitality at Chick-fil-A Austell Road.

“I look forward to welcoming the community back into the remodeled restaurant and continuing to serve guests so close to where I grew up.” said Hollis.

Modular Building Program

Chick-fil-A is continuing to reimagine the way it rebuilds and remodels existing restaurants with its modular building program. Utilizing the modular construction technique, where restaurants are built offsite and then shipped and set in place at the restaurant location, Chick-fil-A is able to reduce the construction schedule for restaurant rebuilds and remodeling projects so Operators and Team Members can return to work sooner and continue serving their communities.

Modular construction, a form of industrialized construction frequently used to build hospitals, schools and hotels, allows for buildings to be constructed quickly, while maintaining quality, maximizing materials and reducing the amount of waste produced during the build. It also helps control costs by minimizing uncertainties related to schedule and labor.

By constructing the entire 4,994 square foot restaurant envelope completely offsite, the team was able to complete the construction of Chick-fil-A Austell Road approximately eight weeks sooner than through traditional construction methods.

“At Chick-fil-A, we’re constantly looking for ways to innovate and improve how we build our restaurants. By incorporating modularized construction into our restaurant development programs, we are able to reduce the construction time needed to rebuild existing restaurants by 6-10 weeks, allowing our Operators to maximize sales and increase Team Member retention,” said Gregg Lollis, Senior Director of Restaurant Design at Chick-fil-A, Inc. “Our team at Chick-fil-A has been using this construction technique for over a year now. We look forward to continuing to implement additional modular building projects to our portfolio as we look for ways to better support our restaurants.” 

Team Member Investment

Chick-fil-A franchised Operators are committed to hiring, developing and retaining top talent, and providing a positive work environment for people of all ages and backgrounds. They also offer their Team Members opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring, and the chance to apply for scholarships to support their continuing education.

Commitment to Customer Service

With a longstanding tradition in the restaurant industry for setting high standards in customer service, Chick-fil-A earned recognition for providing the "best fast food customer service in America" according to America's Best Customer Service 2020 report by Newsweek, among other honors.

For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit For the latest news and updates on Chick-fil-A Austell Road, visit the Chick-fil-A Austell Road Facebook page and follow along on Instagram.

About Chick-fil-A, Inc.

Atlanta-based Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,600 restaurants in 47 states, Washington, D.C., and Canada.

A leader in customer service satisfaction, Chick-fil-A was named top fast food restaurant in Newsweek’s 2019 America’s Best Customer Service report and received several honors in QSR’s 2019 Reader’s Choice Awards, including “The Most Respected Quick-Service Brand” and “Best Brand for Overall Experience”. Additionally, Glassdoor named Chick-fil-A one of the top 100 best places to work in 2020. More information on Chick-fil-A is available at

Tagged In: Franchise Leadership Operator