To transfer a Chick-fil-A Gift Card (physical or eGift) balance onto a Chick-fil-A One Digital Gift Card, which is a digital gift card available on your Chick-fil-A One® Account or on the Chick-fil-A® App, follow the steps below:
To transfer a Chick-fil-A Gift Card balance using the Chick-fil-A App:
- Open the Chick-fil-A App.
- Select “Scan” at the bottom of the home screen.
- Click the “Add Funds” button below the QR code.
- Select the option to “Transfer a gift card” at the bottom of the screen.
- Enter the gift card number and PIN.
To transfer a Chick-fil-A Gift Card balance using a desktop:
- Log in to your Chick-fil-A One Account here.
- Select “Account.”
- Select “Payments and Subscriptions.”
- Select “Add Funds.”
- Select the option to “Transfer a gift card” Enter the gift card number and PIN.
At this time, we do not accept third-party gift cards to be transferred to a Chick-fil-A One Digital Gift Card.
Once a Chick-fil-A Gift Card has been loaded to a Chick-fil-A One Digital Gift Card on the Chick-fil-A App, the card balance is only accessible through your Chick-fil-A One Account on the Chick-fil-A App or Chick-fil-A website, and the actual physical gift card will correctly show a zero balance.