Legal
Legal
Cookie and Interest Based Advertising Policy
Effective as of January 1, 2023
Chick-fil-A, Inc., its affiliates and related entities such as such as CFA Properties, Inc., CFA Servco, Inc., Chick-fil-A Canada ULC, and Chick-fil-A (PR) LLC (collectively, “Chick-fil-A,” "our," “we,” or "us") maintains www.chick-fil-a.com, www.chick-fil-a.ca and related Chick-fil-A online, emailing and mobile app services (our “Site”). This Cookie Policy describes what cookies are and the types of cookies we use on our Site.
What are cookies?
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. Some cookies are placed by third parties acting on our behalf.
Do we use cookies on our Site?
Yes, like many websites, our Site uses cookies for a variety of purposes, for example, to enhance your online experience by remembering your log-in status and viewing preferences from a previous use of an online service, to honor your preferences and settings, to enable you to sign-in, to provide interest-based advertising, to combat fraud, to analyze how our products and services perform, and to fulfill other purposes described in our Privacy Policy. For more information about our use of cookies and other tracking technologies, please see the section entitled “Information we Collect Automatically or from Others” in our Privacy Policy.
What types of cookies do we use on our Site?
The Site may use cookies of the following categories:
What are your choices?
You may opt out of the sharing of your personal information for cross-context behavioral advertising or targeted advertising by visiting our Cookie Preference Center, located in the footer of Chick-fil-A.com. Additionally, we process opt-out preference signals from Global Privacy Control (“GPC”). GPC is a browser-level technical specification that you can use to inform websites that you opt-out of sales or sharing of data for cross-context behavioral advertising or targeted advertising. If you use GPC, our sites will treat the browser you use as opted-out from sales or sharing to the extent the sites engage in such processing. If you access our Site from another browser, you will need to install GPC on that browser. You may learn how to set up GPC by visiting https://globalprivacycontrol.org/.
How do our advertising and marketing partners use cookies for interest-based advertising?
We may use third parties such as advertising networks and other content providers to serve targeted ads on our Site and on other websites like social media sites. This practice is referred to as interest-based advertising. These advertising networks and/or content providers may use cookies and similar tracking technologies to uniquely distinguish your web browser and report certain information about your visits to our Site and other websites (e.g., web pages you visit and your response to ads) in order to measure the effectiveness of our marketing campaigns and to deliver ads that are more relevant to you, both on and off the Site and across your devices, including on social media sites. This information may also be used to evaluate our online advertising campaigns.
Some of these companies may combine information they collect from our Site with other information they have collected relating to your web browser's activities across their network of websites, where permitted. Please see examples of the opt-outs offered by our advertising partners below.
How can I opt out from interest-based advertising?
Some advertising networks we may use for these purposes may be members of the Digital Advertising Alliance (“DAA”), Digital Advertising Alliance of Canada (“DAAC”) or the Network Advertising Initiative (“NAI”). Please visit the websites below to learn more about interest-based advertising and to opt out of receiving personalized advertising or content from participating third-party advertising companies:
Please note that if you opt out, you may still receive online advertising from us, but it will not be tailored to your interests based on online behavioral information about you. To successfully opt out, you must have cookies enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them). Your opt-out only applies to the web browser you use, so you must opt out of each web browser on each computer you use. Once you opt out, if you delete your browser’s saved cookies, you will need to opt out again.
To learn more about interest-based advertising in mobile apps and to opt out of this type of advertising by third-party advertising companies that participate in the Digital Advertising Alliance of Canada’s AppChoices tool, please download the version of AppChoices for your device at https://youradchoices.ca/appchoices/.
How do I disable or remove cookies from my browser?
You have the choice of whether to accept the use of cookies (except essential cookies). However, if you decide not to accept cookies from our Site, you may not be able to take advantage of all the features of the Site.
Most browsers are initially set up to accept HTTP cookies. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, and how to disable existing cookies. For more information about HTTP cookies and how to disable them, you can consult the information at the following websites:
Google provides you choices on how your information is collected by Google Analytics by offering you an Opt-out Browser Add-on which can be located at:
What can I do if I have a question on Chick-fil-A’s Cookie Policy?
If your questions are not answered online, please contact us using one of the applicable methods:
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