Ordering and Payment FAQ

How can I fix an incorrect charge for an online catering order?

How do I change the restaurant for an online catering order?

How do I let the restaurant know about special instructions on my catering order?

How do I place a catering order?

Can I order Chick-fil-A delivery through a third-party provider?

Can I order Chick-fil-A to be delivered on Sundays?

Can I place my delivery through DoorDash on the Chick-fil-A App?

Can I redeem a No Delivery Fee Reward Delivery Use my DoorDash DashPass

Can I transfer a reward from a promotional card into my Chick-fil-A One account?

My card has been transferred to my Chick-fil-A One® account on the Chick-fil-A® App. Can I still use the physical card to redeem the offer?

I loaded funds to my account, but my balance is still showing $0.00 (Zero) even though I received a receipt?

I received an error that this card has already been transferred, but I did not transfer it. Can I still redeem the offer with the physical card?

Can I set up a recurring order?

How do I place an order on the Chick-fil-A App to do curbside pick-up?

How do I place an order on the Chick-fil-A App to pick up in the drive-thru?

How do I request a refund for a mobile or online order?

Are gift cards refundable?

Are there discounts on bulk purchases of Chick-fil-A gift cards?

Can I get cash back from my Chick-fil-A™ Gift Card or Chick-fil-A™ eGift Card?

Does the purchase of a Chick-fil-A™ Gift Card or a Chick-fil-A™ eGift Card count toward point progression?

Can I receive points for my purchase if I forgot to scan?

After submitting a missed transaction request, when will I receive my points?

How do I submit a request if I don't have my receipt?

How many times can I submit a missed transaction request?