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Ordering and Payment
Digital Ordering and Payment
- How do I request a refund for a mobile or online order?
- What do I do if my order is wrong or if I am missing items from my order?
- Are meals available as a reward?
- Can I order meals from Chick-fil-A through the app or third-party delivery partners?
- How can I add or delete a payment method on the Chick-fil-A App?
Digital Offer Cards
- Can I transfer a reward from a promotional card into my Chick-fil-A One account?
- Is there a limit to the number of promotional cards I can transfer to my Chick-fil-A One account on the Chick-fil-A App?
- I received an error that this card has already been transferred, but I did not transfer it. Can I still redeem the offer with the physical card?
- Can I transfer a Catering promotional card to my Chick-fil-A One account or the Chick-fil-A App?
- My card has been transferred to my Chick-fil-A One account on the Chick-fil-A App. Can I still use the physical card to redeem the offer?
Missed Transactions
- How can I add a receipt to my account to receive points for my purchase if I forgot to scan?
- Can I get points for my purchase if I don’t have my receipt?
- After submitting a missed transaction request, when will I receive my points?
- How many times can I submit a missed transaction request?
- Can I submit a Missed Transaction request to receive points for an order placed through a third-party delivery program?
Apple CarPlay
- Can I place an order with Chick-fil-A through Apple CarPlay?
- What can I order through Apple CarPlay?
- How do I save menu items as Favorites on my Chick-fil-A One Account?
- What should I do if I have an issue submitting my order through Apple CarPlay?
- Which payment method does the Chick-fil-A App through Apple CarPlay use?
Still have a question?
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