Ordering and Payment FAQ

How do I request a refund for a mobile or online order?

What do I do if my order is wrong or if I am missing items from my order?

Are meals available as a reward?

Can I order meals from Chick-fil-A through the app and third-party partners?

Is the entire Chick-fil-A menu available for delivery?

Why is there a minimum or maximum order limit for delivery?

How do I place a delivery order?

How do I order delivery on the Chick-fil-A App?

Can I transfer a reward from a promotional card into my Chick-fil-A One account?

Is there a limit to the number of promotional cards I can transfer to my Chick-fil-A One account on the Chick-fil-A App?

I received an error that this card has already been transferred, but I did not transfer it. Can I still redeem the offer with the physical card?

My card has been transferred to my Chick-fil-A One account on the Chick-fil-A App. Can I still use the physical card to redeem the offer?

What catering options can I order from Chick-fil-A?

What menu items are available for catering?

How do I place a catering order?

Why can't I get my catering order delivered to my house?

What is the Chick-fil-A One Card?

Where can I purchase a Chick-fil-A gift card?

How can I find out the balance or account history on my gift card?

Is my gift card reusable/reloadable?

Can I receive points for my purchase if I forgot to scan?

How do I submit a request if I don't have my receipt?

After submitting a missed transaction request, when will I receive my points?

How do I submit a missed transaction request?