How do I replace a damaged, lost, stolen or non-activated Chick-fil-A™ Gift Card?
To determine if your lost, stolen or non-activated Chick-fil-A™ Gift Card can be replaced, you will need the sales receipt and/or activation receipt (copies or pictures are acceptable). Download this printable Chick-fil-A Gift Card Replacement Form, then mail or email the completed document to the address provided on the form. Your request will be reviewed for eligibility, and you will be contacted if additional information is needed. Please allow 6-12 weeks for a response.
Where can I purchase a Chick-fil-A™ Gift Card or a Chick-fil-A™ eGift Card?
Chick-fil-A™ Gift Cards are available for purchase in any amount between $5 and $100 at participating Chick-fil-A® restaurant locations. Find your nearest restaurant by clicking here. Gift Cards may also be purchased at many of the places you shop every day, like grocery stores, pharmacies and other large retailers.
To learn how to purchase a Chick-fil-A™ eGift Card, visit https://www.chick-fil-a.com/egiftcards.
Note: Most Chick-fil-A Express™ and licensed Chick-fil-A locations, such as music venues, baseball stadiums, airports or universities, do not sell or accept gift cards with some exceptions, as listed:
- Union Station, Washington, DC
- Detroit Medical Center, Detroit, MI
- Misericordia University, Dallas, PA
- Mohegan Sun, Uncasville, CT
Chick-fil-A is not affiliated with any websites buying or selling gift cards for Chick-fil-A at a discounted price. The sale of gift cards for Chick-fil-A online by third-party websites (other than websites operated by approved retailers) is prohibited, and cards purchased through non-approved online third-party sellers may not be honored by Chick-fil-A restaurants.
Is my gift card reusable/reloadable?
You may add money to an existing physical Chick-fil-A™ Gift Card purchased from a Chick-fil-A restaurant at any time by visiting such location. You may also purchase additional gift card funds directly in the Chick-fil-A App.
eGift Cards, and Gift Cards purchased from authorized third-party retailers, are not reloadable.
Do gift cards expire or carry fees?
No. Chick-fil-A™ Gift Cards and Chick-fil-A™ eGift Cards do not have an expiration date or carry fees.
Does the purchase of a Chick-fil-A™ Gift Card or a Chick-fil-A™ eGift Card count toward point progression?
Chick-fil-A™ Gift Cards and Chick-fil-A™ eGift Cards count toward your Chick-fil-A One® points when they are redeemed, but not when they are purchased. The guest using the gift card to purchase eligible Chick-fil-A® items receives points if a Chick-fil-A One Membership QR code is scanned on the transaction.
We recommend guests transfer gift card funds to the Chick-fil-A® App, as this will enable mobile pay and the guest will earn points when scanning to pay or placing a mobile order with their Chick-fil-A One account. Please note that after transferring gift card funds to the Chick-fil-A App, the funds will then only reside in the Chick-fil-A App, and cannot be transferred back to the original gift card.
Are gift cards refundable?
Chick-fil-A™ Gift Cards and Chick-fil-A™ eGift Cards are non-refundable; all sales of gift cards are final. Gift cards are also not redeemable for cash, except as required by applicable law due to compliance with federal and state laws regulating the issuance and sale of gift cards, and then only to the extent required by applicable law. Click here for more details.
Are there discounts on bulk purchases of Chick-fil-A™ Gift Cards?
Unfortunately, Chick-fil-A does not provide discounts on bulk purchases for physical Chick-fil-A™ Gift Cards. To place a bulk order for Chick-fil-A physical gift cards for your business or other organization, please complete the Bulk Order Registration Form. Multiple cards can also be purchased in any amount between $5.00 and $100.00 at participating Chick-fil-A restaurants. We reserve the right to limit the number of gift cards that a single person can purchase in a single day.
I didn't want to send a Chick-fil-A™ eGift Card, I wanted to send a plastic one. How can I send a physical Chick-fil-A™ Gift Card instead?
Unfortunately, gift cards are non-refundable. If a balance remains on the Chick-fil-A™ eGift Card, you can request to transfer the balance to a physical Chick-fil-A™ Gift Card by downloading this printable Chick-fil-A Gift Card Replacement Form, then mail or email the completed document to the address provided on the form.
How do I purchase Chick-fil-A gift cards in bulk?
Businesses, churches, schools, and organizations with an EIN number should visit www.chick-fil-a.com/gift-cards to register to purchase bulk Chick-fil-A physical or eGift cards online. For individual (non-business) bulk orders, physical gift cards may be purchased through a local Chick-fil-A Restaurant, at participating retail stores or to purchase bulk eGift cards contact giftcards@cfaservco.com CFA Servco Business Hours are M-F 8:30am-5:00pm EST.
Does Chick-fil-A, Inc. offer braille gift cards?
Yes, Chick-fil-A braille gift cards are available to Customers by special order at no additional cost. Please contact CFA Servco at 404-305-7700 to place an order. (A credit card is required to place an order).