Gift Card Replacement Form

Thank you for contacting Chick-fil-A with your gift card replacement request.

Before completing the form, please note:

Only cards that have a remaining balance can be replaced.
Without a purchase receipt, we are unable to research inactive cards.
When the balance of a Chick-fil-A physical or eGift card is successfully transferred onto the Chick-fil-A App, the card balance is only accessible through the Chick-fil-A One Digital Gift Card on the Chick-fil-A App and the balance no longer exists on the original physical or eGift card.
For properly submitted claims using the online form below, please allow up to 3 weeks for a response to your request.
For properly submitted claims using this fillable PDF form, please allow up to 6 weeks for a response to your request.

There was a problem with your submission. Errors have been highlighted below.

Required fields are marked with an asterisk (*)

Contact Details

Name Please enter your name

Email Please enter a valid email address, for example [email protected]

Address Please select an address from the list

Apt, Suite, etc.

Zip Code Please enter a valid zip code

Phone Number Please enter a valid phone number

Claim Details

Reason for Replacement Please select a reason for replacement

Please select replacement gift card option below

Transfer any remaining balance(s) onto the Chick-fil-A One Digital Gift Card on the Chick-fil-A App associated with the email address below.

Email to Send Item Please enter a valid email address, for example [email protected]

Transfer any remaining balance(s) onto an eGift card sent via email to the email address below.

Transfer any remaining balance(s) onto a physical gift card(s) mailed to mailing address provided above.

Additional Details (1,500 characters)

By typing your name or signing below, I hereby certify, under penalty of law, that the information provided by me above is true and correct, that I purchased or received as a gift the above-noted Chick-fil-A giftcard, and I am the lawful owner of the card. Please enter your full name to acknowledge the terms

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Gift Card Replacement Form

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