Notice of Financial Incentives

This Notice of Financial Incentives applies to the Chick-fil-A One^® loyalty program (the “Program”). We reserve the right to add financial incentives to this Notice of Financial Incentives and to terminate the Program at any time at our sole discretion. 

Chick-fil-A One^® Program Details 

Summary of the Incentives 

 Your account receives points on qualifying purchases at eligible restaurants. Points are accumulated to get rewards that may be redeemed for discounts on future purchases. You may also be granted rewards for being a member, such as for your birthday, and receive access to insider content or personalized experiences. 

Material Terms  

Consumers can view the Program’s full terms and conditions. The categories of personal information collected include:

• Identifiers (e.g., name, email address, password, physical address, phone number, date of birth and/or age).
• Personal information described in Subdivision (e) of Section 1798.80 (California customer records statute) (e.g., credit card number or other payment information).
• Commercial Information (e.g., products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies).
• Internet/Network Activity (e.g., browsing history or search history on the Chick-fil-A website or app).
• Geolocation Data (e.g., physical location or movements).
• Sensory Data (e.g., electronic, visual, or similar information).
• Inferences from personal information collected (e.g., customer profiles such as shopping preferences). 

How to Opt In to the Program 

Register for an account online at Chick-fil-A.com or on the Chick-fil-A App. 

Value of Consumer Data 

In our good faith calculation, we consider the value of consumer data collected through the Program as the equivalent of relevant expenses related to the collection and retention of consumers’ personal information as part of the Program.  The financial incentive we offer to consumers through the Program is reasonably related to the value of the consumer’s data. 

Withdrawal from the Program 

You have the right to withdraw from the Program at any time. Please note, withdrawing from the Program will result in the loss of earned points and unredeemed rewards, and will also limit your ability to utilize the full suite of features available in the Chick-fil-A One^® program.  You may withdraw by closing your Chick-fil-A One^® account via your profile within the Chick-fil-A app or website, or calling Chick-fil-A CARES (1-866-232-2040).  Please call Chick-fil-A CARES (1-866-232-2040) if you have a remaining balance on your Chick-fil-A One^® account or associated gift cards as you may not be able to close your account within the Chick-fil-A One^® program.