Last Updated: July 15, 2025
IMPORTANT NOTICE: THIS PROMOTION IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED BELOW.
PLEASE CAREFULLY READ THESE TERMS BEFORE PARTICIPATING IN THE CHICK-FIL-A CODE MOO GAME PROMOTION (“PROMOTION”) AS THESE TERMS AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS.
NO PURCHASE NECESSARY.
Promotion is strictly for entertainment purposes. Promotion is subject to all applicable federal, state, and local laws. Void where prohibited. MESSAGE & DATA RATES MAY APPLY. Participation constitutes participant’s full and unconditional agreement to these terms of use (“Terms”). Sponsor’s decisions are final and binding in all matters related to the Promotion. The Promotion experience requires a compatible mobile device to enable game play.
Promotion Description: The Promotion IS FREE TO PLAY. The Promotion is operated according to the promotion rules as provided with the game play. Participants in the Promotion will have the opportunity to play the “Code Moo, A Chick-fil-A Original Game” experience (“Game”) within the Chick-fil-A® App for the opportunity receive a Chick-fil-A food reward (while supplies last) as identified below. Promotion is subject to the Chick-fil-A One® Terms and Conditions (“CFA One Terms”) and Chick-fil-A, Inc. Terms and Conditions of Use (“Terms and Conditions of Use”) (the CFA One Terms and Terms and Conditions of Use are collectively referred to herein as, the “Additional Terms”). For clarification, access to and use of the Game is also subject to the Terms and Conditions of Use. In the event of a conflict between these Terms and the Additional Terms, these Terms will govern.
1. Eligibility: The Promotion is open only to participants who are 13 years of age or older, legal residents of one of the 50 United States or DC, and who are eligible to create a Chick-fil-A One® account. Individuals under the age of majority in their jurisdiction must obtain permission from a parent or legal guardian to participate.
2 Timing: The Promotion begins on July 15, 2025 at 9:00am Eastern Time (“ET”) and ends on August 4, 2025 at 11:59pm ET (the “Promotion Period”). For purposes of this Promotion, a “Week” begins each Tuesday at 9:00am ET and ends the following Monday at 11:59pm ET. Sponsor’s computer is the official time-keeping device for the Promotion.
3. How to Participate: Participants must download the Chick-fil-A® App (the “App”) on a mobile device and have a valid Chick-fil-A One® account. To participate in the Promotion, during the Promotion Period, visit the Promotion Website (https://www.playcodemoo.com) on your mobile device. Follow the links and instructions to log into or create a Chick-fil-A One account, and to access the Game within the App.
Each Week of the Promotion Period, there will be one (1) mission unlocked in the App (each a “Mission”). For each Mission, you will select a character and direct the selected character in accordance with Game play instructions. Follow the instructions to complete tasks to sabotage Circus Burger headquarters. If you do not successfully complete the Mission, you can try again. Upon completion of the Mission for the Week, eligible participants will receive an offer for the food reward (“Reward”) available that Week, if there are still Rewards available for the applicable Week. If you receive a Reward, it will automatically be added to your Chick-fil-A® account and appear in the App under the “Rewards” tab. Limit: One (1) account registration/ and One (1) Reward offer per Week. Multiple account registrations may result in disqualification.
Each Week of the Promotion Period, there will be a limited number of Reward offers available. Reward offers are subject to additional terms and restrictions and can be redeemed in accordance with the Chick-fil-A One Terms and Conditions. Reward offers are subject to change, upon the discretion of Sponsor.
| Week | Reward Offer Details | Number of Rewards Available |
|---|---|---|
| 1 | Medium Chick-fil-A Waffle Potato Fries® , terms and conditions apply. | 2,000,000 |
| 2 | Chocolate Chunk Cookie, terms and conditions apply. | 2,000,000 |
| 3 | 5 ct Chick-fil-A Nuggets® , terms and conditions apply. | 2,000,000 |
All Reward offers expire one (1) Week from the day they are awarded. The expiration date for each Reward available to you will be stated in the App.
GENERAL PROMOTION TERMS
1. Game Content. All content, features, and other materials available in the Promotion experience, including, but not limited to, all text, graphics, audio and video clips, and computer programs (collectively, “Content”) are owned by or licensed to Chick-fil-A (or its affiliate) and protected by copyright, trademark, and/or other intellectual property rights. You may access and use the Content solely for your own personal, noncommercial use. You may not copy, distribute, display, license, modify, create derivative works from, sell, or exploit, in whole or in part, the Content.
Chick-fil-A®, Chick-fil-A Stylized®, Chick-fil-A One®, the C Logo®, and other trademarks, service marks, and trade dress appearing on the Game are the trademarks or service marks of CFA Properties, Inc. (“CFA Properties”) or its third-party licensors in the United States and other countries. Chick-fil-A is a licensee of CFA Properties. Nothing contained on the Game should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Content or our intellectual property, without our prior express written permission.
2. General Conditions: Sponsor reserves the right to cancel, suspend and/or modify the Promotion, if any fraud, technical failures, human error, or any other factor impairs the integrity or proper functioning of the Promotion, or any event or cause beyond Sponsor’s control (e.g. events such as natural calamities, national emergencies, wide spread illnesses, declarations of war, acts of God, acts of terrorism) interferes with any aspect of the Promotion, including, but not limited to, fulfillment of the Reward offers, as determined by Sponsor in its sole discretion. Sponsor reserves the right, in its sole discretion, to disqualify any individual it finds to be tampering with the entry process or the operation of the Promotion or to be acting in violation of the Terms of this or any other promotion or in an unsportsmanlike or disruptive manner. Any attempt by any person to deliberately undermine the legitimate operation of the Promotion may be a violation of criminal and civil law, and, should such an attempt be made, Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law. Sponsor’s failure to enforce any term of these Terms shall not constitute a waiver of that provision. No automated entry devices, bots and/or other programs and/or software are permitted for participation.
3. Release: By participating in the Promotion, participants agree to release and hold harmless Sponsor, CFA Properties, Inc., Dwarf House Group, LLC, Chick-fil-A franchisee operators, AKQA, Red Games Co., LLC, and their respective subsidiaries, affiliates, licensees, suppliers, distributors, advertising/promotion agencies, and suppliers, and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any liability, claim or cause of action, including, but not limited to, personal injury, death, or damage to or loss of property, cost or expense of any kind, arising in whole or in part, directly or indirectly, out of participation in the Promotion or any Promotion-related activity or receipt or use or misuse of any Reward offer. The Released Parties are not responsible for cancellations or delays, or if any Reward cannot be awarded or used, or if the Promotion cannot be conducted as planned for any reason due to non-authorized intervention, fraud, force majeure event, or other causes beyond their control.
4. Limitations of Liability: The Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Promotion; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Promotion; (4) technical or human error which may occur in the administration of the Promotion or the processing of Reward offers; or (5) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Promotion or receipt or use or misuse of any Reward. No more than the stated number of Reward offers will be awarded.
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE PROMOTION SITE AND ALL OTHER ELEMENTS OF THIS PROMOTION IS AT YOUR OWN DISCRETION AND RISK. THE PROMOTION SITE AND ALL OTHER ELEMENTS OF THIS PROMOTION ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS. YOU UNDERSTAND THAT SPONSOR AND THE RELEASED PARTIES MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE RELIABILITY, TIMELINESS, AVAILABILITY AND/OR PERFORMANCE OF ANY ELEMENT OF THIS PROMOTION. SPONSOR AND THE RELEASED PARTIES DISCLAIM ANY LIABILITY FOR DAMAGE TO ANY COMPUTER SYSTEM OR LOSS OF DATA RESULTING FROM ACCESS TO OR THE DOWNLOAD OF INFORMATION OR MATERIALS CONNECTED WITH THE PROMOTION.
5. Dispute Resolution:
PLEASE READ THE FOLLOWING SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH CHICK-FIL-A AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. THIS SECTION OF THIS AGREEMENT SHALL BE REFERRED TO AS THE “ARBITRATION AGREEMENT”.
INDIVIDUALIZED DISPUTE RESOLUTION AND ARBITRATION. YOU AND WE EACH AGREE THAT ANY AND ALL CONTROVERSIES OR CLAIMS OF ANY NATURE, INCLUDING TORT AND STATUTORY CLAIMS, IN ANY WAY ARISING OUT OF OR RELATING TO THESE TERMS, OUR PRIVACY POLICY, DATA SECURITY, OR DATA PRIVACY, INCLUDING ANY QUESTIONS OF ARBITRABILITY (REFERRED TO COLLECTIVELY AS A “DISPUTE”), SHALL BE SETTLED BY ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) BY A SOLE ARBITRATOR OR IN SMALL CLAIMS COURT. If you are an individual, then the AAA’s Consumer Arbitration Rules and the Supplementary Procedures for consumer Related Disputes then in effect will apply. Notwithstanding the foregoing, in any conflict between the AAA’s rules and these Terms, the Terms will govern. The AAA rules are available at www.adr.org. You and we each also agree that this Arbitration Agreement affects interstate commerce so that the Federal Arbitration Act and federal arbitration law, not state law, apply and govern any questions regarding the enforceability of this dispute resolution provision, including all questions of arbitrability (despite the general choice of law provision set forth above).THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. THE ARBITRATOR MUST FOLLOW THIS ARBITRATION AGREEMENT AND CAN AWARD , ON AN INDIVIDUAL BASIS, THE SAME DAMAGES AND RELIEF AS A COURT (INCLUDING ATTORNEYS’ FEES).
For any and all Disputes you have, you must first give us an opportunity to resolve your Dispute by sending a written description of your Dispute to Chick-fil-A, Inc., ATTN: Legal Department, 5200 Buffington Rd., Atlanta, GA 30349 (“Notice of Dispute”). The Notice of Dispute must contain enough information for us to attempt to resolve your claim, including (a) your name; (b) Chick-fil-A One member number; (c) the email address and telephone number associated with your Chick-fil-A One account; (d) a written description of the problem, relevant documents, and supporting information; and (e) a good faith calculation of the damages you claim to have suffered and a statement of the specific relief you are seeking. You may be represented by an attorney or other person in that process. However, if you choose to be represented by an attorney or other person, you must also submit with your Notice of Dispute a signed, written authorization allowing us to discuss your Dispute with your attorney or other representative.
You and we each agree to negotiate any Dispute between us in good faith for a sixty-day period. You and we each further agree that neither of us may commence any arbitration or small claims proceeding unless you and we are unable to resolve the Dispute within 60 days after receipt of the Notice of Dispute and the party who sent the Notice of Dispute has made a good faith effort to resolve the claim during that time.
If we are unable to resolve your claim within 60 days despite those good faith efforts, then either you or we may start arbitration or small claims court proceedings. To begin arbitration, you must send a letter requesting arbitration and describing your claim to the following address: Chick-fil-A, Inc., ATTN: Legal Department, 5200 Buffington Rd, Atlanta, GA 30349 and to the AAA. Notwithstanding the foregoing, if the claims asserted in any request or demand for arbitration could have been brought in small claims court, then either you or we may elect to have the claims heard in small claims court, rather than in arbitration, at any time before the arbitrator is appointed, by notifying the other party of that election in writing. Any dispute about whether a claim qualifies for small claims court will be resolved by that court, not by an arbitrator. In the event of any such dispute, the arbitration proceeding will remain closed unless and until the small claims court issues a decision that the claim must proceed in arbitration.
The arbitration of all disputes will be conducted by a single arbitrator, who shall be selected using the following procedure: (a) the AAA will send the parties a list of five candidates; (b) if the parties cannot agree on an arbitrator from that list, each party shall return its list to the AAA within 10 days, striking up to two candidates, and ranking the remaining candidates in order of preference; (c) the AAA shall appoint as arbitrator the candidate with the highest aggregate ranking; and (d) if for any reason the appointment cannot be made according to this procedure, the AAA may exercise its discretion in appointing the arbitrator. All arbitrators appointed pursuant to this process are subject to the disclosure and disqualification procedures set forth in the applicable AAA rules and any applicable state laws or rules.
Arbitration will be held virtually or in the city/county in which you reside.
Payment of all filing, administration, and arbitrator fees will be governed by the applicable AAA rules. If you initiate an arbitration, you are required to pay AAA’s initial filing fee, but we will reimburse you for this filing fee at the conclusion of the arbitration to the extent it exceeds the fee for filing a complaint in a federal or state court in your county (or parish) of residence, subject to the restriction set forth in the following paragraph. Any facts, evidence, documents, or testimony introduced or produced in an arbitration proceeding may be used only in that proceeding and may not be disclosed, introduced, or used in another arbitration proceeding even if it involves the same or similar claims. We each also agree that the arbitrator will not be bound by rulings in any prior arbitrations not involving the same parties, even if they involved the same or similar claims.
An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief and attorneys’ fees. If the arbitrator finds that either the substance of your claim or the relief sought was frivolous, or that your claim was brought for an improper purpose (as measured by the standards in Federal Rule of Civil Procedure 11(b)), then we will not reimburse your initial filing fee and may seek an award of our legal fees or costs against you and/or your counsel. This Arbitration Agreement authorizes the arbitrator to award fees or other sanctions against your counsel. If you seek injunctive or declaratory relief, you agree that the arbitrator may award injunctive or declaratory relief in favor of you alone, and only to the extent necessary to resolve your individual claim.
The arbitrator will have the power to rule on their own jurisdiction, including any issues concerning the existence, validity, or scope of either this Arbitration Agreement, including whether any claim is subject to arbitration, provided that: (1) any dispute about whether a claim qualifies for small claims court will be resolved by that court, not by an arbitrator; and (2) a court will have the authority to determine whether the parties have complied with the informal dispute resolution procedures set out above and whether any claim you or we have filed in arbitration or in court is inconsistent with the Class Action Waiver included in these Terms.
WAIVER OF CLASS OR CONSOLIDATED ACTIONS (“CLASS ACTION WAIVER”). YOU AND WE EACH AGREE THAT YOU MAY ONLY BRING CLAIMS IN YOUR INDIVIDUAL CAPACITY ON YOUR OWN BEHALF, AND NOT IN ANY REPRESENTATIVE CAPACITY OR ON BEHALF OF ANY CLASS OR PURPORTED CLASS, AND NO PROCEEDINGS COMMENCED HEREUNDER MAY BE JOINED WITH OR INCLUDE ANY OTHER PARTIES, OR CLAIMS BY OTHER PARTIES (WHETHER REPRESENTATIVE, MASS, PRIVATE ATTORNEY GENERAL, OR CONSOLIDATED ACTION). To the extent permitted by law, each party agrees that this limitation includes, but is not limited to, precluding each party from pursuing any claim for public injunctive relief, whether in arbitration or court. If we believe that any claim you have filed is inconsistent with this limitation, then you agree that we may seek an order from a court determining whether your claim is within the scope of this class action waiver.
If a court or arbitrator determines in an action between you and us that any part of this Arbitration Agreement cannot be enforced with respect to any claim, remedy, or request for relief, the rest of this Arbitration Agreement will continue to apply; provided, however, that if the Class Action Waiver is declared to be unenforceable or invalid, this entire Arbitration Agreement (other than this sentence) will not apply to that claim, remedy, or request for relief (but will still apply to any and all other claims, remedies, and requests for relief that you or we may assert in that or any other action). In any such case, you and we agree that we will arbitrate all claims, remedies, and requests for relief subject to individual arbitration first, and that any remaining unresolved claims, remedies, or requests for relief may be pursued in court only after the arbitrator’s award has been issued. In any such proceeding, the arbitrator’s factual findings will not be entitled to deference by the court.
6. Entrant’s Personal Information: Information collected from entrants is subject to Sponsor’s Privacy Policy https://www.chick-fil-a.com/legal/privacy/chick-fil-a-privacy-policy.
7. Sponsor: Chick-fil-A, Inc., 5200 Buffington Rd, Atlanta, GA, 30349.
8. Contact Information: If you have any questions about the Ggame or these Terms (including if you are having difficulty using the Promotion experience with or without assistive technology), please contact us at:
Chick-fil-A, Inc.
5200 Buffington Road
Atlanta, Georgia 30349
1-866-CFA-2040 or 1-866-232-2040
https://www.chick-fil-a.com/Connect/Contact-Us-CARES
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