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Chick-fil-A Announces New Downey Restaurant, Opening Oct. 1

September 27, 2024

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Restaurant Brings Approximately 75 Full- and Part-Time Jobs to Community, Honors 100 Local Heroes with Free Chick-fil-A Entrées for a Year 


DOWNEY, Calif. (Sept. 27, 2024) – A new Chick-fil-A® restaurant will begin serving the Downey community on Tuesday, Oct. 1, 2024. Chick-fil-A, Inc. has selected C.R. May as the independent franchised local Owner-Operator of Chick-fil-A Telegraph & Serapis. 

Located at 9180 Telegraph Road, Chick-fil-A Telegraph & Serapis will be open for dine-in, carry-out and delivery from 6:30 a.m. to 9 p.m., and drive-thru and Mobile Thru from 6:30 a.m. to 11 p.m., Monday through Saturday.  

The Telegraph & Serapis restaurant joins more than 100 other Chick-fil-A restaurants serving the wider Los Angeles market. 

Locally Owned and Operated
Chick-fil-A’s franchise model is essential to how the restaurant serves others. Most Chick-fil-A restaurants are owned and operated by a single individual, which means Chick-fil-A’s local Owner-Operators are small business owners, not passive investors, who work in their restaurants side by side with their Team Members each day. 

In Downey, May will be responsible for all day-to-day activities of the business, including employing approximately 75 full- and part-time Team Members, serving Guests, cultivating relationships with local organizations and businesses, and tailoring philanthropic efforts to meet the Downey community’s needs.  

C.R. May’s journey to becoming a Chick-fil-A local Owner-Operator is rooted in a strong foundation of hard work, education and a deep connection to the communities he serves. Born and raised in Texas, May’s early exposure to Chick-fil-A began during his high school years when he took on a part-time job at a local restaurant. This experience not only introduced him to the world of Chick-fil-A, but also led to a significant personal milestone — meeting his future spouse while working there. This early connection to the company laid the groundwork for what would become a lifelong career. 

Driven by a passion for business and leadership, May’s post-college journey led him to Los Angeles, where he quickly made his mark in the community and developed expertise in operations and team leadership. It was in Los Angeles that May’s earlier experiences with Chick-fil-A inspired him to pursue the path of becoming a local Owner-Operator, blending his passion for leadership with a deep commitment to community service. 

Also serving as the local Owner-Operator for Chick-fil-A Whittier Blvd. & Rosemead, May brings his extensive experience and unwavering commitment to this new venture. Chick-fil-A Telegraph & Serapis is designed to incorporate modern innovations, such as a dual-lane drive-thru and a leadership development program for Team Members, to best serve Guests and ensure Team Members have optimal support. Having lived and worked in Los Angeles for over a decade, May is excited to continue building strong relationships and fostering growth in Downey. 

“I’m incredibly honored to continue my journey with Chick-fil-A as the local Owner-Operator of Telegraph & Serapis,” said C.R. May. “This community has become home to me over the past decade, and I’m excited to bring my experience and dedication to this new restaurant. My goal is to create a welcoming environment where our Team Members can grow and our Guests feel truly valued.” 

Caring for the Downey Community
The Chick-fil-A business is built to add positive impact beyond profit, including giving back to local communities. Chick-fil-A local Owner-Operators are empowered to support the neighborhoods they serve with a key focus on hunger, education, and specific community needs.  

In celebration of the opening, Chick-fil-A, Inc. has donated $25,000 to Feeding America in honor of the new restaurant. These funds will be distributed to partners in the greater Los Angeles area to aid in the fight against hunger.  

In addition, Chick-fil-A telegraph is recognizing 100 local heroes making an impact in the Downey area by providing them with free Chick-fil-A entrées for a year.  

Team Member Investment
Chick-fil-A local Owner-Operators strive to hire, develop and retain top talent, helping future leaders optimize their skills and providing pathways for personal and professional development in a welcoming, purpose-driven environment. A career at Chick-fil-A offers a wide range of benefits, including hands-on training and mentoring, competitive pay and benefits, the chance to apply for scholarships to support continued education, and the flexibility to thrive in and outside of work. Chick-fil-A’s local Owner-Operators are committed to preparing their team for the future, wherever it may lead. To learn more about careers at Chick-fil-A, click here

Delicious Food; Outstanding Customer Service
Chick-fil-A is known for creating a welcoming, remarkable restaurant experience, starting with friendly service, a warm welcome and quality food, including the original Chick-fil-A® Chicken Sandwich.   

Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully-refined peanut oil. To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor. 

Guests of Chick-fil-A Telegraph & Serapis can place an order for pickup, dine-in, drive-thru, Mobile Thru on the Chick-fil-A® App or online. When joining the Chick-fil-A One® tiered membership program, Chick-fil-A One members receive points on every qualifying purchase which can be used to redeem available rewards. To view delivery options in the area, click here

For the latest news and updates on Chick-fil-A Telegraph & Serapis, visit the local restaurant’s Facebook page and follow along on Instagram. For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com

About Chick-fil-A, Inc.
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by independent owner-operators in more than 3,000 restaurants across the United States, Canada, and Puerto Rico. In 2023, the company shared plans to expand by 2030 into Europe and Asia.  

Chick-fil-A owner-operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.  

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