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The little things

You never know when the smallest thing can make someone’s day.

When you’re in the restaurant business like we are, you get to observe moments every day where people care for one another. Families celebrating over shared Waffle Potato Fries™, unexpected friendships formed at the playground, drivers in our drive-thrus paying for the order of the car behind them, Chick-fil-A® Team Members refreshing beverages with a “my pleasure.”

We call these #thelittlethings.

In our increasingly busy world, we believe these little moments of joy and connection matter. What has made a difference in your day? We’d love to hear.

Couch Montage

Couch conversations

Heart Transplant

Couch conversations

Good Luck Charm

Couch conversations

Mooving Delivery

Couch conversations

Caring for the Caretaker

Couch conversations

Two block sprint

Couch conversations

Employee for a day

Couch conversations

Ms. Carol

Couch conversations

New Car

Couch conversations

50,000 Points

Couch conversations

Drive Thru Cheer

Couch conversations

Soldier

Couch conversations

100 Years Young

Couch conversations

Now Playing

Couch Montage

Couch conversations

Now Playing

Heart Transplant

Couch conversations

Now Playing

Good Luck Charm

Couch conversations

Now Playing

Mooving Delivery

Couch conversations

Now Playing

Caring for the Caretaker

Couch conversations

Now Playing

Two block sprint

Couch conversations

Now Playing

Employee for a day

Couch conversations

Now Playing

Ms. Carol

Couch conversations

Now Playing

New Car

Couch conversations

Now Playing

50,000 Points

Couch conversations

Now Playing

Drive Thru Cheer

Couch conversations

Now Playing

Soldier

Couch conversations

Now Playing

100 Years Young

Couch conversations

Behind the scenes

Learn more about the stories behind Team Members and the customers they serve in The Little Things commercials.

What’s your story?

We’d love to hear from you. Submit your “little things” story below and Chick-fil-A may feature it in future advertising. Even if your story’s not chosen, you’ll make all of us smile.

We are looking for stories to feature in our Spanish language Red Couch series. Help us find these stories about all the little things that are special and happen in our restaurants. If the Team Member and Guest speak Spanish, please let us know below.
Open to U.S. residents only.