Why Did Chick-fil-A Change Its cup?

To provide a consistent customer experience, Chick-fil-A^® is rolling out the new double-wall paper cup at select restaurant locations. Have you tried the double-wall paper cup? Let us know what you think and share your thoughts by filling out an online form. 

What is the new Chick-fil-A cup?

The new double-wall paper cup is a packaging solution for our cold beverages and milkshakes that is unique to Chick-fil-A^®. The double-wall technology has thermal qualities and extra-durability which ensures cold beverages will stay chilled longer than our current single-wall paper cup and our PET plastic cups. It is made in the United States, from paper, which is a renewable material, from certified, sustainably managed forests (SFI*). This new cup will be available in small, medium and large sizes, though our milkshakes, frosted beverages, seasonal beverages, and iced coffee will continue to be offered in a single size cup.  

*The Sustainable Forestry Initiative^® Inc. (SFI^®)

When and where will the new cup be available?

The new double-wall paper cup will only be available at select restaurant locations starting in May 2023.

Is the new cup recyclable?

Yes, the new double-wall paper cup can be recycled in selected locations. Visit the Paper Cup Alliance to learn more about industry efforts to expand paper cup recycling and local community cup recycling programs.