Universal City Welcomes New Chick-fil-A Restaurant

October 9, 2025
Exterior of Chick-fil-A Restaurant.

Led by San Antonio-native
Troy Luster

UNIVERSAL CITY, Texas (Oct. 9, 2025) – A new Chick-fil-A® restaurant will begin serving the Universal City community at its newest location on Thursday, Oct. 16, 2025 at 6:00 a.m., creating approximately 100 jobs. Chick-fil-A, Inc. selected Troy Luster to be the local Owner-Operator of Chick-fil-A Kitty Hawk Rd. 

Located at 700 Kitty Hawk Road, Chick-fil-A Kitty Hawk Rd will serve Guests Monday through Saturday from 6:00 a.m. to 10:00 p.m., offering dine-in, drive-thru, Mobile Thru, carry-out, delivery and catering. 

Locally Owned and Operated
“After 20 years in the restaurant industry, including a decade of serving in various Chick-fil-A restaurants, I’m thrilled to return to the community that holds a special place in my heart,” said Luster. “The elementary school I attended is five minutes down the road from the new restaurant and my mom worked at the neighboring Randolph Air Force Base for 30 years, so I’m very familiar with the neighborhood and what makes it unique. I’ve loved seeing the way this beautiful community has grown over the years, and I’m excited to bring Chick-fil-A’s delicious food and signature hospitality for all to enjoy.”

Born in San Antonio, Luster began his career at Chick-fil-A in high school and continued to work with the company throughout college. After stepping away to pursue other ventures, Luster felt called to return to Chick-fil-A, where he found renewed appreciation for the company’s culture, specifically the emphasis on providing care and making an impact in the community. He’s thrilled to bring Universal City’s first Chick-fil-A, creating a welcoming place for families to enjoy delicious food.

Caring for the Universal City Community:
Luster is committed to giving back to the Universal City community by:

  • Celebrating the opening with a $25,000 donation from Chick-fil-A, Inc. to support local hunger relief efforts of San Antonio Food Bank, a Feeding America partner food bank, in honor of the new restaurant.
  • Participating in the Chick-fil-A Shared Table® program, which redirects surplus food to local nonprofits, helping to create over 42 million meals nationwide to date. 

To learn more about careers at Chick-fil-A Kitty Hawk Rd, click here. For the latest news and updates on Chick-fil-A Kitty Hawk Rd, visit the restaurant’s Facebook Page and follow along on Instagram

To celebrate the opening, Luster and team are calling on the community to show their spots on opening day! Whether it’s a full cow suit or a simple cow-spotted accessory, Guests of all ages are invited to join the fun. Anyone who visits the restaurant on opening day dressed in cow attire can redeem one free entrée* or kid’s meal inside the restaurant or in the drive-thru. 

Delicious Food; Outstanding Customer Service
Chick-fil-A is known for creating a remarkable restaurant experience, starting with friendly service, a warm welcome and quality food, including the original Chick-fil-A® Chicken Sandwich. Restaurants strive to provide a great-tasting meal made with real, whole chicken breast and fresh produce, all grown and sourced with care and prepared throughout the day. For more on Chick-fil-A’s high-quality menu options, click here. For more information about the Brand’s food, people and customers across the country, visit chick-fil-a.com

Opening Day Offer Details
*Guests who dress in cow attire on opening day can redeem the offer of one free entrée or kid’s meal inside the restaurant or in the drive-thru. Breakfast offer options are a Chick-fil-A® Chicken Biscuit, Egg White Grill or 4-ct Chick-fil-A Chick-n-Minis®. Lunch/dinner offer options are Chick-fil-A® Chicken Sandwich, Spicy Chicken Sandwich, 8-ct Grilled Nuggets, 8-ct Chick-fil-A® Nuggets or 5-ct Nugget Kid’s Meal. The offer is limited to one per person in cow attire, per day, while supplies last. No purchase is necessary. See the restaurant for more details. 

About Chick-fil-A, Inc. 
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by local Owner-Operators in more than 3,000 restaurants across the United States, Canada and Puerto Rico.  

Chick-fil-A opened its first restaurant in the UK in early 2025 with the goal of launching five locations across the UK within the next two years. The first Singapore restaurant is set to open in late 2025, marking the brand’s entry into Asia.  

Chick-fil-A local Owner-Operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.

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