Restaurant Brings Approximately 130 Full- and Part-Time Jobs to Community, Honors 100 Local Heroes with Free Chick-fil-A Meals for a Year

GRAND RAPIDS, Mich. (Dec. 5, 2022) – A new Chick-fil-A^® restaurant will begin serving the greater Grand Rapids community on Thursday, Dec. 8. Chick-fil-A, Inc. has selected Jamie Ochsner as the independent franchised Owner/Operator of Chick-fil-A Cascade.    

Located at 5528 28th St. SE, Chick-fil-A Cascade’s multi-lane drive-thru will be open from 9 a.m. to 9 p.m., Monday through Saturday. Dine-in and carry-out will soon be available. Guests of Chick-fil-A Cascade can also take advantage of contactless ordering and payment through the Chick-fil-A^® App. When joining the Chick-fil-A One^® tiered membership program, guests receive points on every qualifying purchase which can be used to redeem available rewards. Visit chick-fil-a.com/delivery to view delivery options in your area.  

The Cascade restaurant joins nine other Chick-fil-A restaurants serving the wider Grand Rapids market.    

Locally Owned and Operated  
As full-time, hands-on leaders in their restaurants and communities, Chick-fil-A Owner/Operators proudly reside in the areas in which they serve.    

In Cascade, Ochsner will be responsible for all day-to-day activities of the business, including employing approximately 130 full- and part-time Team Members, serving guests and cultivating relationships with local organizations and businesses.   

Originally from Texas, Ochsner began her journey with Chick-fil-A as a Team Member when she was a teenager and was inspired by the care the company showed to its employees and guests. Ochsner continued her growth within the restaurant industry, becoming a manager at a large restaurant chain before taking a leap of faith to become a night manager at a Chick-fil-A, encouraged by the possibility of one day operating her own location. She officially stepped into the role of Owner/Operator when she opened a restaurant in Fort Wayne, Indiana in 2014 before moving to the Great Lakes state to open and operate the Grand Rapids restaurant. Alongside her twin sister and mother, who both relocated from Texas to support her business, Ochsner looks forward to expanding Chick-fil-A’s presence within the Grand Rapids community with this new restaurant in Cascade, which she’ll run in conjunction with the Beltline location.    

“I’ve been blessed to form many meaningful connections through Chick-fil-A over the years and I’m delighted to be able to introduce Chick-fil-A’s ethos of community care, delicious food and warm hospitality to new communities, such as Cascade,” said Ochsner. “I’m passionate about supporting local education and youth sports and I’m thankful for the opportunity to help young Team Members develop the skills and confidence needed to become extraordinary business leaders.”     

Caring for the Cascade Community  
In honor of the opening, Chick-fil-A, Inc. will donate $25,000 to Feeding America on behalf of the new restaurant. These funds will be distributed to partners in the greater Grand Rapids area to aid in the fight against hunger. Chick-fil-A Cascade is recognizing 100 local heroes making an impact in the Grand Rapids area by providing them with free Chick-fil-A meals for a year.     

Team Member Investment  
Chick-fil-A Operators are committed to hiring, developing and retaining top talent and providing a positive work environment for people of all ages and backgrounds. Team Members have opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring and the chance to apply for scholarships to support their continuing education.    

Delicious Food; Outstanding Customer Service  
Chick-fil-A is known for serving customers great-tasting food made with high-quality ingredients, including the original Chick-fil-A^® Chicken Sandwich. Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully-refined peanut oil. Chick-fil-A was one of the first in the industry to eliminate chicken raised with antibiotics to ensure guests have an option for high-quality food on the go.   

To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor. The fresh ingredients are raised and grown by farmers who share the company’s elevated quality and safety standards, so guests feel good about their meal.   

For the latest news and updates on Chick-fil-A Cascade, visit the Chick-fil-A Grand Rapids Facebook page and follow along on Instagram. For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com.   

About Chick-fil-A, Inc.  
Atlanta-based Chick-fil-A, Inc. is a restaurant company known for the Original Chick-fil-A^® Chicken Sandwich and signature hospitality. Represented by more than 170,000 Team Members, Operators and Staff, Chick-fil-A^® restaurants serve guests freshly prepared food at more than 2,700 restaurants in 48 states, Washington, D.C., Puerto Rico and Canada. The family-owned and privately held restaurant company was founded in 1967 by S. Truett Cathy and is committed to serving the local communities in which its franchised restaurants operate.   

Known for its leadership and growth opportunities, in 2022 Chick-fil-A was named a Best Employer in America by Forbes and a top company for career opportunities for Black employees by Glassdoor. The company was also awarded the Employee’s Choice by Glassdoor honoring top CEOs and was named a Culture 500 Culture Champion in 2020. A leader in customer service, Chick-fil-A was named QSR magazine’s Drive-Thru Restaurant of the Year in 2021. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.

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