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Restaurant Brings Approximately 130 Full- and Part-Time Jobs to Community, Honors 100 Local Heroes with Free Chick-fil-A Entrées for a Year
HORN LAKE, Miss. (Oct. 29, 2024) – A new Chick-fil-A® restaurant will begin serving the Horn Lake community on Friday, Nov. 1, 2024. Chick-fil-A, Inc. has selected Crystal Mayson-Durden as the independent franchised local Owner-Operator of Chick-fil-A Horn Lake.
Located at 4323 Goodman Road West, Chick-fil-A Horn Lake will be open for dine-in, drive-thru, carry-out, delivery and Mobile Thru, a fully dedicated lane in the drive-thru where Guests can pick up orders placed ahead of time on the Chick-fil-A App®, from 6:30 a.m. to 9 p.m., Monday through Thursday, and 6:30 a.m. to 10 p.m. Friday and Saturday.
The Horn Lake restaurant is the first in the community and joins more than 20 other Chick-fil-A restaurants serving the wider Memphis market.
Locally Owned and Operated
Chick-fil-A’s franchise model is essential to how the restaurant serves others. Most Chick-fil-A restaurants are owned and operated by a single individual, which means Chick-fil-A’s local Owner-Operators are small business owners, not passive investors, who work in their restaurants side by side with their Team Members each day.
In Horn Lake, Mayson-Durden will be responsible for all day-to-day activities of the business, including employing approximately 130 full- and part-time Team Members, serving Guests, cultivating relationships with local organizations and businesses, and tailoring philanthropic efforts to meet the Horn Lake community’s needs.
Mayson-Durden’s first interaction with Chick-fil-A is a fond memory: a date night with her now-husband Jonathan Durden, where they both ordered a Chick-fil-A® Chicken Sandwich meal and tried a variety of different sauces. She started her career as a Team Member in South Carolina in 2014, working her way up into a Director of Operations role before joining the Chick-fil-A® Leadership Development Program.
Now, 13 years after that date night with her husband, Mayson-Durden is opening a Chick-fil-A restaurant of her own.
“My vision for the new restaurant is to offer exceptional hospitality to everyone we serve while building lasting relationships in the community and supporting organizations that assist children and families in need,” Mayson-Durden said. “I hope Chick-fil-A Horn Lake will be a welcoming place for Guests to create fond memories, just like my memories, and where future leaders can see the limitless possibilities ahead of them.”
Caring for the Horn Lake Community
The Chick-fil-A business is built to add positive impact beyond profit, including giving back to local communities. Chick-fil-A local Owner-Operators are empowered to support the neighborhoods they serve with a key focus on hunger, education and specific community needs.
In celebration of the opening, Chick-fil-A, Inc. has donated $25,000 to Feeding America in honor of the new restaurant. These funds will be distributed to partners in the greater Memphis area to aid in the fight against hunger.
Mayson-Durden’s restaurant is participating in the Chick-fil-A Shared Table® program, an initiative that redirects surplus food from the restaurant to local soup kitchens, shelters, food banks and nonprofits in need. To date, more than 30 million meals have been created from Chick-fil-A Shared Table donations from over 2,200 Chick-fil-A restaurants throughout the U.S. and Canada.
In addition, Chick-fil-A Horn Lake is recognizing 100 local heroes making an impact in the Horn Lake area by providing them with free Chick-fil-A entrées for a year.
Team Member Investment
Chick-fil-A local Owner-Operators strive to hire, develop and retain top talent, helping future leaders optimize their skills and providing pathways for personal and professional development in a welcoming, purpose-driven environment. A career at Chick-fil-A offers a wide range of benefits, including hands-on training and mentoring, competitive pay and benefits, the chance to apply for scholarships to support continued education, and the flexibility to thrive in and outside of work. Chick-fil-A’s local Owner-Operators are committed to preparing their team for the future, wherever it may lead. To learn more about careers at Chick-fil-A, click here.
Delicious Food; Outstanding Customer Service
Chick-fil-A is known for creating a welcoming, remarkable restaurant experience, starting with friendly service, a warm welcome and quality food, including the original Chick-fil-A® Chicken Sandwich.
Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully-refined peanut oil. To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor.
Guests of Chick-fil-A Horn Lake can place an order for dine-in, drive-thru, carry-out, delivery and Mobile Thru on the Chick-fil-A® App or online. When joining the Chick-fil-A One® tiered membership program, Chick-fil-A One members receive points on every qualifying purchase which can be used to redeem available rewards. To view delivery options in the area, click here.
For the latest news and updates on Chick-fil-A Horn Lake, visit the local restaurant’s Facebook page and follow along on Instagram. For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com.
About Chick-fil-A, Inc.
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by independent owner-operators in more than 3,000 restaurants across the United States, Canada, and Puerto Rico. In 2023, the company shared plans to expand by 2030 into Europe and Asia.
Chick-fil-A owner-operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.
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