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Chick-fil-A Announces New Springfield, Tennessee Restaurant, Opening Nov. 2

October 30, 2023

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Restaurant Brings Approximately 100 Full- and Part-Time Jobs to Community, Honors 100 Local Heroes with Free Chick-fil-A Entrées for a Year 


SPRINGFIELD, Tenn. (Oct. 30, 2023) – A new Chick-fil-A® restaurant will begin serving the Springfield community on Thursday, Nov. 2, 2023. Chick-fil-A, Inc. has selected Mitch Fielder as the local Owner-Operator of Chick-fil-A Tom Austin Highway.   

Located at 3334 Tom Austin Highway, Chick-fil-A Tom Austin Highway will be open for dine-in, drive-thru and carry-out from 6 a.m. to 9 p.m. Monday through Thursday, and 6 a.m. to 10 p.m. Friday and Saturday. Guests of Chick-fil-A Tom Austin Highway can place an order for pickup, dine-in or delivery on the Chick-fil-A® App or online. When joining the Chick-fil-A One® tiered membership program, Chick-fil-A One members receive points on every qualifying purchase, which can be used to redeem available rewards. Visit chick-fil-a.com/delivery to view delivery options in your area.  

The Tom Austin Highway restaurant joins more than 35 other Chick-fil-A restaurants serving the wider Nashville market.  

Locally Owned and Operated  
As full-time, hands-on leaders in their restaurants and communities, Chick-fil-A local Owner-Operators proudly reside in the communities in which they serve.  

In Springfield, Fielder will be responsible for all day-to-day activities of the business, including employing approximately 100 full- and part-time Team Members, serving guests and cultivating relationships with local organizations and businesses.   

Chick-fil-A has long been a part of Fielder’s family, where he fondly remembers their Friday tradition of having breakfast together at their local Chick-fil-A restaurant. In 2015, he began his career with the restaurant company when he joined Chick-fil-A Windy Hill Road in Marietta, Georgia as the Director of Operations. Four years later, he was selected as the local Owner-Operator of Chick-fil-A Dyersburg in Tennessee. As a Belmont University graduate and former Nashville resident, Fielder is excited to return to the community  and serve as the local Owner-Operator of Chick-fil-A Tom Austin Highway.  

“To me, opening Chick-fil-A Tom Austin Highway is about more than chicken: it’s the opportunity to make an impact on our Team Members’ lives and show care to the community in a tangible way,” Fielder said. “I am passionate about helping others accomplish their dreams and achieve their goals, like I was able to, both personally and professionally.”  

Caring for the Springfield Community   
In celebration of the opening, Chick-fil-A, Inc. has donated $25,000 to Feeding America to support local hunger relief efforts of Second Harvest Food Bank of Middle Tennessee, a Feeding America partner food bank, in honor of the new restaurant. 

In addition, Chick-fil-A Tom Austin Highway is recognizing 100 local heroes making an impact in the Springfield area by providing them with free Chick-fil-A entrées for a year.   

Fielder’s restaurant will plan to participate in the Chick-fil-A Shared Table® program, an initiative that redirects surplus food from the restaurant to local soup kitchens, shelters, food banks and nonprofits in need. To date, more than 23 million meals have been created from Chick-fil-A Shared Table donations from nearly 2,000 Chick-fil-A restaurants throughout the U.S. and Canada. 

Team Member Investment  
Chick-fil-A local Owner-Operators are committed to hiring, developing and retaining top talent and providing a positive work environment for people of all ages and backgrounds. Team Members have opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring and the chance to apply for scholarships to support their continuing education.   

Delicious Food; Outstanding Customer Service  
Chick-fil-A is known for serving customers great-tasting food made with high-quality ingredients, including the original Chick-fil-A® Chicken Sandwich. Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully-refined peanut oil. Chick-fil-A was one of the first in the industry to eliminate chicken raised with antibiotics to ensure guests have an option for high-quality food on the go.  

To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor. The fresh ingredients are raised and grown by farmers who share the company's elevated quality and safety standards, so guests feel good about their meal.  

For the latest news and updates on Chick-fil-A Tom Austin Highway, visit the local restaurant’s Facebook page and follow along on Instagram. For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com.  

About Chick-fil-A, Inc.  
Atlanta-based Chick-fil-A, Inc. is a restaurant company known for the Original Chick-fil-A® Chicken Sandwich and signature hospitality. Represented by more than 190,000 Team Members, Operators and Staff, Chick-fil-A® restaurants serve guests freshly prepared food at more than 2,800 restaurants in the United States, Puerto Rico and Canada. The family-owned and privately held restaurant company was founded in 1967 by S. Truett Cathy and is committed to serving the local communities in which its franchised restaurants operate.   

Known for its leadership and growth opportunities, in 2022 Chick-fil-A was named a Best Employer in America by Forbes and a top company for career opportunities for Black employees by Glassdoor. The company was also awarded the Employee’s Choice by Glassdoor honoring top CEOs and was named a Culture 500 Culture Champion in 2020. A leader in customer service, Chick-fil-A was named QSR magazine’s Drive-Thru Restaurant of the Year in 2021. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.  

 

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