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Safe Service is our first priority. Learn more.

Safe Service is our first priority. Learn more.

Apr 3, 2020

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COVID-19 response

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Serving you safely

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Ways you can order

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We love our communities

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Frequently asked questions

Serving you safely

Safe Service is our first priority

Health and well-being is our top priority. Read about ongoing changes we're making to our restaurant operations to protect Operators, Team Members and Guests.

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Team Member safety Team Members are required to wear face coverings, have daily wellness and temperature checks and wear gloves when preparing food

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Washing Hands
Hand washing Team Members are required to wash their hands regularly, including before touching food or packaging and after removing gloves or handling currency

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Food safety Food safety training and practices are a top priority for Team Members


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Social distancing We have developed safety practices around social distancing to help protect our Guests and Team Members, including the use of contactless delivery and payment

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Frequent cleaning High-touch surfaces are frequently cleaned and disinfected


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Contactless Contactless ordering, payment and delivery encouraged


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Open for business

We’re opening our restaurants in a phased approach. To find out what dining options are available for your local restaurant, see below.

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By ordering online you're helping us reduce contact with desktop ordering and desktop payment.

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Read about our approach to expanding service levels at Chick-fil-A restaurants.

<> Safe Service: Our commitment to you Download PDF

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