Adding a Receipt To Your Account

If you forgot to scan your Chick-fil-A App during your transaction at a Chick-fil-A location, visit our Missed Transaction page. 

No Receipt: If you no longer have your receipt or are unable to read it, we unfortunately are not able to provide credit for a missed transaction. 

Over 30 Days from Transaction Date: Requests submitted outside of the 30-day window are not eligible for credit. Requests for credit on a missed transaction must be submitted within 30 days of the date listed on your receipt. 

Exceeded Submission Limit: Approved submissions are only able to be applied to a limited number of missing transactions over the lifetime of each Chick-fil-A One^® account. Once you have exceeded the maximum number of transaction requests, we are not able to award points for any additional transactions. 

For more information regarding missed transactions, please visit: the Missed Transaction section of your Chick-fil-A One account.