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How do I redeem my free offer?

This offer can be redeemed by placing a Mobile Order or scanning your Chick-fil-A One QR code at a participating location.

Please follow the steps below to redeem:

  1. Select the free item by tapping “Redeem” underneath its picture in the app.
  2. Select “Add to Mobile Order” or “Scan at the Restaurant” when presented with the options. If you choose ‘Add to a Mobile Order’, proceed to step 3. If you chose, “Scan at the Restaurant,” a QR code will appear.
  3. Select the restaurant where you’d like to redeem your item. You can search or use the map.
  4. Then choose how you’d like to receive your order. You can select “Carry Out” at every restaurant. Some restaurants offer “Curbside” or “Drive-thru” service as well.
  5. You may add any other items, like a side or a beverage, and then tap “Submit” to complete you order. Remember, no purchase is necessary.
  6. When you arrive at the restaurant, tap “Prepare my order” for a Carry Out or Curbside order or follow the directions presented on your screen for a Drive-thru order so your food is prepared hot and fresh.

Still have a question?

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Phone

1-866-232-2040

Monday – Saturday
9:00 AM – 10:00 PM ET