Events and Promotions FAQ

What is Code Moo and how can I play?

I am 13+ years old and I accidentally selected “I’m a kid” on https://playcodemoo.com/. When I go back and try to select “I’m an adult,” I receive an error message telling me that I’m not eligible to play. Can I still play Code Moo?

I don’t see the game in the Chick-fil-A App. How can I play?

I accidentally clicked the X on the Code Moo pop-up in the Chick-fil-A App and now I can’t find the Code Moo game. How can I play?

When is Cow Appreciation Day?

How does Chick-fil-A celebrate a new restaurant opening?

How do I check the balance of my First 100 Card?

Am I being charged for the texts I receive from Chick-fil-A?

Do I need to have a Chick-fil-A One account to receive marketing alerts from Chick-fil-A?

How do I sign up for marketing texts from Chick-fil-A?

How do I unsubscribe from marketing texts from Chick-fil-A?

Where can I find the Customer Experience Survey?

I can't read my survey code on my receipt. How can I take the survey?

I took the online survey but did not get my free sandwich offer yet. Where is it?

I took the online survey but entered the wrong email address. How do I get my free sandwich?

What is Stories of Evergreen Hills?

When and where can I watch this year’s film?

Is there a giveaway associated with this year's Stories of Evergreen Hills film?

How do I redeem a reward for a free menu item in a sports game promotion?

How do I redeem my free offer?

How do I know if the Chick-fil-A App has location services enabled?

What is a market-level giveaway?

How can I request a discount for a team, club, group, or event?

How can I find out more information about local Chick-fil-A promotions or events?

How can I have a Chick-fil-A birthday party?

Does Chick-fil-A offer discounts for veterans, senior citizens, students, and other special groups?