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What should I do if I have an issue with DoorDash or other third-party delivery orders?

If you’re experiencing issues with an order delivered by a third-party provider (such as a missing item, incorrect charge, or delivery issue), please follow these steps based on how you placed the order: 

  • DoorDash orders:
    • Placed in the DoorDash app: Contact DoorDash directly via the DoorDash app or follow these steps
    • Placed through the Chick-fil-A® App: Contact DoorDash directly at 1-833-430-1315.
  • Uber Eats orders: Contact Uber Eats directly by following these steps
  • Grubhub or other delivery services: Contact the delivery service directly. 

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1-866-232-2040

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