Can I receive points for my purchase if I forgot to scan?

Yes! If you forgot to scan your Chick-fil-A One QR code or encountered an issue, you can request credit for a missing transaction by visiting https://www.chick-fil-a.com/missedtransaction and completing the required fields, captured below. You can only submit a missing transaction request within 30 days of the date on your receipt.

• Restaurant number
• Date of transaction
• Order number
• Order total

If your request is successful, points will be awarded based on your total, prior to tax and your current tier status.

This is not intended as the primary method of receiving points and only supports one transaction per submission, per day, per Chick-fil-A One account.