Local Chick-fil-A Operator Opens New Boardman Restaurant on Sept. 14

September 7, 2023
Exterior of Chick-fil-A Restaurant

Restaurant Brings Approximately 100 Full- and Part-Time Jobs to Community, Honors 100 Local Heroes with Free Chick-fil-A Entrées for a Year

BOARDMAN, Ohio (Sept. 7, 2023) – A new Chick-fil-A® restaurant will begin serving the Boardman community on Thursday, Sept. 14, 2023. Chick-fil-A, Inc. has selected Billy James as the independent franchised Owner/Operator of Chick-fil-A Boardman.  

Located at 480 Boardman-Canfield Road, Chick-fil-A Boardman will be open for dine-in, drive-thru and carry-out from 6:30 a.m. to 9 p.m., Monday through Saturday. Guests of Chick-fil-A Boardman can place an order for pickup or dine-in on the Chick-fil-A® App or online. Additionally, one of Chick-fil-A Boardman’s drive-thru lanes will offer Mobile Thru, which enables guests to pick-up their order in a separate lane after placing their order through the App. Chick-fil-A Boardman also plans to offer delivery in the coming months. When joining the Chick-fil-A One® tiered membership program, Chick-fil-A One members receive points on every qualifying purchase, which can be used to redeem available rewards.  

The Boardman restaurant joins five other Chick-fil-A restaurants serving the wider Youngstown market.  

Locally Owned and Operated  
As full-time, hands-on leaders in their restaurants and communities, Chick-fil-A Owner/Operators proudly reside in the communities in which they serve.  

In Boardman, Billy will be responsible for all day-to-day activities of the business, including employing approximately 100 full- and part-time Team Members, serving guests and cultivating relationships with local organizations and businesses.  
  
Billy began his professional career in the healthcare industry and pivoted industries in 2018 when he was selected as the Operator of Chick-fil-A Southern Park Mall. As a native of the Boardman area, Billy is passionate about giving back to the community. Throughout his time as an Operator, he has partnered with local high schools for sports fundraisers and donated surplus food from his Southern Park Mall location to Mahoning County Society of St. Vincent de Paul through the Chick-fil-A Shared Table® program. When he is not working in the restaurant, he spends the remainder of his time with his wife, Amber, and their two children.   

“My favorite thing about being a Chick-fil-A Operator is developing and nurturing my incredible staff and supporting my community,” Billy said. “Boardman is such a beautiful place to live, and I am lucky to call this town home. I am thrilled to open this restaurant in my hometown, where we can blend our signature hospitality with great-tasting food, and also have the opportunity to partner with local organizations to continue to help this community thrive.” 

Caring for the Boardman Community  
In celebration of the opening, Chick-fil-A, Inc. will donate $25,000 to Feeding America in honor of the new restaurant. These funds will be distributed to partners in the greater Youngstown area to aid in the fight against hunger.  

In addition, Chick-fil-A Boardman is recognizing 100 local heroes making an impact in the Boardman area by providing them with free Chick-fil-A entrées for a year.  

Billy’s restaurant will plan to participate in the Chick-fil-A Shared Table® program, an initiative that redirects surplus food from the restaurant to local soup kitchens, shelters, food banks and nonprofits in need. To date, more than 20 million meals have been served nationwide from Chick-fil-A Shared Table donations. 
  
Team Member Investment  
Chick-fil-A Operators are committed to hiring, developing and retaining top talent and providing a positive work environment for people of all ages and backgrounds. Team Members have opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring and the chance to apply for scholarships to support their continuing education.  
  
Delicious Food; Outstanding Customer Service  
Chick-fil-A is known for serving customers great-tasting food made with high-quality ingredients, including the original Chick-fil-A® Chicken Sandwich. Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully-refined peanut oil. Chick-fil-A was one of the first in the industry to eliminate chicken raised with antibiotics to ensure guests have an option for high-quality food on the go. 

To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor. The fresh ingredients are raised and grown by farmers who share the company’s elevated quality and safety standards, so guests feel good about their meal. 

For the latest news and updates on Chick-fil-A Boardman, visit the local restaurant’s Facebook page and follow along on Instagram. For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com

About Chick-fil-A, Inc.  
Atlanta-based Chick-fil-A, Inc. is a restaurant company known for the Original Chick-fil-A® Chicken Sandwich and signature hospitality. Represented by more than 190,000 Team Members, Operators and Staff, Chick-fil-A® restaurants serve guests freshly prepared food at more than 2,800 restaurants in the United States, Puerto Rico and Canada. The family-owned and privately held restaurant company was founded in 1967 by S. Truett Cathy and is committed to serving the local communities in which its franchised restaurants operate.    

Known for its leadership and growth opportunities, in 2022 Chick-fil-A was named a Best Employer in America by Forbes and a top company for career opportunities for Black employees by Glassdoor. The company was also awarded the Employee’s Choice by Glassdoor honoring top CEOs and was named a Culture 500 Culture Champion in 2020. A leader in customer service, Chick-fil-A was named QSR magazine’s Drive-Thru Restaurant of the Year in 2021. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.

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