Puerto Rico’s Fourth Restaurant Brings Approximately 140 Full- and Part-Time Jobs, Honors 100 Community Heroes with Free Chick-fil-A Meals for a Year

HATILLO, Puerto Rico (April 13, 2023) – A new Chick-fil-A^® restaurant will begin serving the Hatillo community on Thursday, April 27. Chick-fil-A has selected Juan Olivo as the independent franchised Owner/Operator of Chick-fil-A Hatillo. 

Located in Plaza del Norte Mall at 545 Calle del Mar, Chick-fil-A Hatillo will be open for dine-in, drive-thru, carry-out and catering from 6:30 a.m. to 10:00 p.m., Monday through Saturday. The Hatillo restaurant is the first Chick-fil-A restaurant on the Northwest coast of the island, joining three other Chick-fil-A restaurants in Puerto Rico, which opened in 2022. 

Locally Owned and Operated 
As full-time, hands-on leaders in their restaurants and communities, Owner/Operators of Chick-fil-A restaurants proudly reside in the areas in which they serve.  

In Hatillo, Olivo will be responsible for all day-to-day activities of the business, including employing approximately 140 full- and part-time Team Members, serving guests and cultivating relationships with local organizations and businesses.  

Olivo has lived in Puerto Rico since the age of 5 and grew up in the Dorado area. He studied at the University of Puerto Rico – Bayamón for both his undergraduate and graduate degrees. Prior to coming to Chick-fil-A, he spent 25 years in the technology industry, where he managed manufacturing and led multiple projects including global supply chain efforts.   

For the past 15 years, Olivo has lived in Isabela with his wife Dorcas and his two sons, Jeziel and Andy. With a deep connection to the community, Olivo is excited about bringing excellent customer service and making a positive impact on the Northwest corner of the island. Learn more about Juan and his Chick-fil-A journey HERE. 

“Having lived in Puerto Rico for the majority of my life, I’m thrilled about the opportunity to open my own restaurant and create positive change on the island,” Olivo said. “Community is something I hold close and I’m looking forward to engaging with local businesses and organizations, fostering the development of my Team Members and serving delicious food to the Hatillo community.” 

Caring for the Hatillo Community  
In honor of the new restaurant opening, Chick-fil-A Hatillo is recognizing 100 community heroes from Adoptando en Puerto Rico and HATIMEDIK, making an impact in the Hatillo area by providing them with free Chick-fil-A meals for a year. 

Team Member Investment  
Chick-fil-A^® Restaurant Operators are committed to hiring, developing and retaining top talent and providing a positive work environment for people of all ages and backgrounds. Team Members have opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring and the opportunity to apply for scholarships to support their continuing education. 

Delicious Food; Outstanding Customer Service  
Chick-fil-A restaurants focus on serving customers great-tasting food made with high-quality ingredients. Chick-fil-A restaurants serve chicken raised with No Antibiotics Ever, starting from the egg. By not allowing antibiotics of any kind, Chick-fil-A chicken meets the highest commitment for non-antibiotic use. Many items on the menu are hand-prepared daily and produce is delivered fresh multiple times per week. More about Chick-fil-A food and beverages:  

● The famous Chick-fil-A^® Chicken Sandwich is made with a chicken breast filet, breaded by hand and served on a toasted bun with pickles. 

● Chick-fil-A offers a breakfast platter in its Puerto Rico restaurants. The platter consists of scrambled eggs, a handmade biscuit, hash browns, and the guest’s choice of chicken strip, bacon, or sausage.  

● In its Puerto Rico restaurants, Chick-fil-A serves coffee that is 100% locally grown and roasted in Puerto Rico. At the restaurant, Chick-fil-A Team Members are trained barista-style to hand-make four coffee offerings: latte, cortado, Americano and espresso. 

● Chick-fil-A introduced unique flavor combinations of Watermelon Mint beverages for the first time in Puerto Rico, including: Watermelon Mint Sunjoy^®, Frosted Watermelon Mint Lemonade and Watermelon Mint Iced Tea. 

Island Expansion 
With plans to open 15-20 restaurants in Puerto Rico over the next 5 years, Chick-fil-A, Inc. is looking for people who are passionate about the work of serving great food and providing exceptional hospitality in a fast-paced environment to be independent, franchised Owners/Operators of Chick-fil-A^® restaurant businesses. Learn more here. 

To learn more about Chick-fil-A, visit chick-fil-a.pr and find us on Facebook and Instagram. 

About Chick-fil-A, Inc.  
Atlanta-based Chick-fil-A, Inc. is a restaurant company known for the Original Chick-fil-A^® Chicken Sandwich and signature hospitality. Represented by more than 190,000 Team Members, Operators and Staff, Chick-fil-A^® restaurants serve guests freshly prepared food at more than 2,800 restaurants in the United States, Puerto Rico and Canada. The family-owned and privately held restaurant company was founded in 1967 by S. Truett Cathy and is committed to serving the local communities in which its franchised restaurants operate.  

Known for its leadership and growth opportunities, in 2022 Chick-fil-A was named a Best Employer in America by Forbes and a top company for career opportunities for Black employees by Glassdoor. The company was also awarded the Employee’s Choice by Glassdoor honoring top CEOs and was named a Culture 500 Culture Champion in 2020. A leader in customer service, Chick-fil-A was named QSR magazine’s Drive-Thru Restaurant of the Year in 2021. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.

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