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Chick-fil-A® Announces New Fort Totten Restaurant to Open on March 31

March 28, 2022

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Restaurant to Bring Approximately 65 Full- and Part-Time Jobs to Community 


WASHINGTON, D.C. (March 28, 2022) – A new Chick-fil-A® restaurant is slated to open for business in Washington, D.C. on Thursday, March 31, 2022. Chick-fil-A, Inc. has selected Alan Thompson as the independent franchised Owner/Operator of Chick-fil-A Ft. Totten. Thompson will be responsible for all day-to-day activities of the business, including employing approximately 65 full- and part-time Team Members, cultivating relationships with local organizations and neighboring businesses, and serving guests. Chick-fil-A Ft. Totten is located at 220 Riggs Road NE, Washington, D.C., and will be open from 6:30 a.m. to 10 p.m., Monday through Saturday. 

Chick-fil-A remains committed to serving guests safely. Chick-fil-A Ft. Totten will open for drive-thru, mobile ordering, dine-in and carry-out service, as well as third-party and Chick-fil-A delivery. Guests can take advantage of contactless ordering and payment through the free Chick-fil-A® App or through online ordering. To learn more about Chick-fil-A’s safety protocols, please visit the COVID-19 response page

In place of the traditional Chick-fil-A First 100® Grand Opening celebration, Chick-fil-A Ft. Totten will be surprising 100 local heroes making an impact in the community with free Chick-fil-A for a year. Additionally, in honor of the new restaurant opening, Chick-fil-A will donate $25,000 to Feeding America. The funds will be distributed to partners within the Washington, D.C. metropolitan area to aid in the fight against hunger. 

Locally Owned and Operated 
Chick-fil-A Ft. Totten is locally owned and operated by Washington, D.C. native, Alan Thompson. Thompson has served as Owner/Operator of Chick-fil-A restaurants since March of 2019, including Chick-fil-A DC USA, located in Columbia Heights. After opening his first Chick-fil-A restaurant, Thompson was awarded Entrepreneur of the Year by the National Black MBA Association, Washington, D.C. Chapter. Prior to joining Chick-fil-A, Thompson held multiple positions in the U.S. Navy and Air Force. In the U.S. Navy, he served as a Cryptologic Warfare Officer, achieving the rank of Lieutenant Commander. In the U.S. Air Force, Thompson served as a civilian employee of the Air Force in U.S. Cyber Command, located at Fort George G. Meade. He and his family are excited to continue serving the Washington, D.C. community with great food and genuine hospitality. 

“My first interaction with Chick-fil-A occurred at a Dedication Dinner in 2015 for Operator Marlon Terrell,” said Thompson. “It was the first time I really saw the culture and operations of Chick-fil-A, and I am extremely grateful to have experienced that culture firsthand as an Operator. As I open another location, I am happy to continue spreading the positive Chick-fil-A culture to the community I was born in, while continuing the growth and development of the D.C. area.” 

Team Member Investment 
Chick-fil-A franchised Operators are committed to hiring, developing and retaining top talent, and providing a positive work environment for people of all ages and backgrounds. They also offer their Team Members opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring, and the chance to apply for scholarships to support their continuing education.  

Quality Ingredients; Delicious Food  
Chick-fil-A focuses on serving customers great-tasting food made with high quality ingredients. The produce used in recipes is delivered to kitchens up to six times a week. Salads are made with whole fruits and vegetables that are chopped and prepared fresh throughout the day. Chick-fil-A Lemonade is made from three simple ingredients: lemon juice, sugar and water.  

Breaded chicken is pressure cooked in 100%, fully refined peanut oil and all U.S. Chick-fil-A restaurants now serve chicken raised with No Antibiotics Ever, starting from the egg. By not allowing antibiotics of any kind, Chick-fil-A chicken meets the highest commitment for non-antibiotic use. For more information about the Chick-fil-A No Antibiotics Ever commitment, visit www.chick-fil-a.com/no-antibiotics-ever.  

Commitment to Customer Service 
With a longstanding tradition in the restaurant industry for setting high standards in customer service, Chick-fil-A earned recognition for providing the "best fast food customer service in America" according to America's Best Customer Service 2020 report by Newsweek, among other honors.   

For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com. For the latest news and updates on Chick-fil-A Ft. Totten, visit the Chick-fil-A Ft. Totten Facebook page and follow along on Instagram.  

About Chick-fil-A, Inc.  
Atlanta-based Chick-fil-A, Inc. is a restaurant company known for the Original Chick-fil-A® Chicken Sandwich and signature hospitality. Represented by more than 170,000 Team Members, Operators and staff nationwide, Chick-fil-A® restaurants serve guests freshly prepared food at more than 2,700 restaurants in 47 states, Washington, D.C., Puerto Rico and Canada. The family-owned and privately held restaurant company was founded in 1967 by S. Truett Cathy and is committed to serving the local communities in which its franchised restaurants operate.  

Known for its leadership and growth opportunities, in 2022 Chick-fil-A was named a Best Employer in America by Forbes and was named by Glassdoor as a top company for career opportunities for Black employees. The company was also awarded the Employee’s Choice by Glassdoor honoring top CEOs and was named a Culture 500 Culture Champion in 2020. A leader in customer service, Chick-fil-A was named QSR magazine’s Drive-Thru Restaurant of the Year for 2021. More information on Chick-fil-A is available at www.chick-fil-a.com and via @ChickfilANews

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