New location hosts Moove-In Party to celebrate opening with community
WEST SPRINGFIELD, Mass. (Sept. 24, 2026) – A new Chick-fil-A® restaurant will begin serving the West Springfield community on Thursday, Oct. 1, at 6:30 a.m. Chick-fil-A, Inc. selected Robert Hewes as the local Owner-Operator of Chick-fil-A West Springfield.
To celebrate, Hewes and team are inviting the community to show their spots at a Moove-In Party on opening day! Whether it’s a full cow suit or a simple cow-spotted accessory, Guests of all ages are invited to join the fun. Anyone who visits the restaurant on opening day dressed in cow spots can redeem one free entrée* or kid’s meal in the drive-thru or at the walk-up window.
Located at 1094 Riverdale St., Chick-fil-A West Springfield will serve Guests Monday through Saturday from 6:30 a.m. to 10:00 p.m. Designed for speed and efficiency, this drive thru-focused location offers added convenience to serve Guests through its drive-thru and a walk-up window for carry-out.
Locally Owned and Operated
“Opening Chick-fil-A West Springfield is an exciting opportunity to continue serving the Western Massachusetts community,” said Hewes. “I’m grateful for the opportunity to create new jobs, invest in our Team Members and build lasting relationships as we serve Guests and give back to the community.”
Hewes has called New England home for more than 30 years and is where he and his wife raised their four children. His connection to Chick-fil-A began as a teenager, when he worked at a restaurant in Pennsylvania for two summers and earned a Chick-fil-A scholarship. Before becoming a local Owner-Operator, he spent 16 years as a faculty member and chair of the Department of Rehabilitation and Health Sciences at Springfield College, where he developed a passion for teaching and mentorship. Today, he serves as the local Owner-Operator of Chick-fil-A Chicopee, the first free-standing Chick-fil-A restaurant in New England.
Hewes looks forward to showing continued care for the community and creating leadership opportunities for Team Members across both restaurants. Outside of his professional career, he is also a nine-time Boston Marathon runner.
Caring for the West Springfield Community
Hewes is committed to giving back to the West Springfield community by:
- Celebrating the opening with a $25,000 donation from Chick-fil-A, Inc. to support local hunger relief efforts of The Food Bank of Western Massachusetts, a Feeding America partner food bank, in honor of the new restaurant.
- Participating in the Chick-fil-A Shared Table® program, which redirects surplus food to local nonprofits, helping to create over 42 million meals nationwide to date.
- Creating approximately 75 jobs.
To learn more about careers at Chick-fil-A West Springfield, click here. For the latest news and updates on Chick-fil-A West Springfield, visit the restaurant’s Facebook page and follow along on Instagram.
Delicious Food; Outstanding Customer Service
Chick-fil-A is known for creating a remarkable restaurant experience, starting with friendly service, a warm welcome and quality food, including the original Chick-fil-A® Chicken Sandwich. Restaurants strive to provide a great-tasting meal made with real, whole chicken breast and fresh produce, all grown and sourced with care and prepared throughout the day. For more on Chick-fil-A‘s
high-quality menu options, click here. For more information about the Brand’s food, people and customers across the country, visit chick-fil-a.com.
Opening Day Offer Details
*Guests who dress in cow attire on opening day can redeem the offer of one free entrée or kid’s meal in the drive-thru or at the walk-up window. Breakfast offer options are a Chick-fil-A® Chicken Biscuit, Egg White Grill or 4-ct Chick-fil-A Chick-n-Minis®. Lunch/dinner offer options are Chick-fil-A® Chicken Sandwich, Spicy Chicken Sandwich, 8-ct Grilled Nuggets, 8-ct Chick-fil-A®
Nuggets or 5-ct Nugget Kid’s Meal. The offer is limited to one per person in cow attire, per day, while supplies last. No purchase is necessary. See the restaurant for more details.
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