All franchised Chick-fil-A restaurant Operators and Team Members have detailed health and hygiene protocols including health screens, handwashing, cleaning, and disinfecting procedures. Our commitment to serving our guests safely remains constant, and Operators are equipped and empowered to make decisions that best serve the unique needs of their communities in accordance with federal, state and local regulations. Chick-fil-A, Inc. will continue working with research experts, industry partners, and our internal innovation teams to protect our restaurant teams and guests.

Face covering usage will vary by restaurant but will always be in accordance with local and state regulations. It could also vary by local Operator discretion. 

We take extra precautions in our restaurants and with our delivery orders. 

• We have instituted procedures with our delivery partners to minimize contact. All third-party and Team Member Delivery meals are required to be sealed with delivery stickers to ensure they have not been opened since being prepared and packaged. 

• “Leave at the front door” is a delivery option across all platforms intended to help limit person-to-person contact.