Who We are

“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”

Truett Cathy

S. Truett Cathy 1921—2014

Fork and knife wrapped in a folded napkin
Two peaches; one halved and one whole

Why We're Closed on Sundays

Our founder, Truett Cathy, made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. Having worked seven days a week in restaurants open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and tend to ideals he deemed more important than business--a practice we uphold today.

Watch to Learn More

Sundays are meant for getting out and spending time with family and friends. Our Sunday Stories aim to give you inspiration to do just that.

Read Our Latest Sunday Feature

The Cows

In 1995, a renegade cow, paintbrush in mouth, painted the three words "EAT MOR CHIKIN" on a Texas billboard. From that day forward, the burger-eating landscape was forever changed. These fearless cows, acting in enlightened self-interest, realized that when people eat chicken, they don't eat beef. Today, the cows' herds have increased and their message reaches millions - through television, radio, online, and on the occasional water tower. Needless to say, we fully endorse and appreciate the monumental efforts made by our most beloved bovine friends.

Cow Appreciation Day

2016 Cow Calendar

2016 Cow Calendar Offers

2017 Cow Calendar

FOLLOW THE COWS

At the Heart of Atlanta

Developing a positive legacy in our own backyard

We're proud of our Georgia heritage, and more specifically that we call Atlanta our hometown. Our headquarters, known within the company as the Support Center for restaurant Operators, is located just outside of downtown. We are partners with the greater Atlanta business community in philanthropic endeavors, working to stimulate the local economy through job creation, as well as leading stewardship initiatives intended to leave Georgia better than we found it.

Come Visit Us

Stop by for a tour of our headquarters.

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Innovation

Inventing the Chick-fil-A® Chicken Sandwich

Serving a breaded, boneless chicken breast between two buttered buns is a seemingly simple idea--but it was a novelty for its time. Truett Cathy experimented for years at the Dwarf Grill in Hapeville, GA when in 1964, he finally arrived at the perfect recipe. On that day, the Chick-fil-A® Chicken Sandwich was born. That capital A is on purpose – it means "grade A top quality". Truett's customers told him, "We like it, don't change it again." And we haven't. 

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Restaurant Design

Serving communities across the country with more than 2,000 restaurants, today customers can find Chick-fil-A inside airports, malls, college campuses, in the heart of Manhattan, and nestled among the thousands of busy streets connecting neighborhoods in 46 states and the District of Columbia. An innovator from the start, Chick-fil-A was the first restaurant to pair shopping and eating by opening its first restaurant in an Atlanta-area mall. Today our restaurant designs are still leading the way, most recently receiving recognition for a California restaurant design that placed Chick-fil-A among the likes of design icons such as Apple, Ralph Lauren, and Lululemon.

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Upstream Ordering

There's nothing standard when it comes to doing business in New York City. To meet the fast-paced lifestyle of our urban customers, we created a new and quicker way to serve them by using iPads to take orders in line. We call it "upstream ordering."

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Fresh Food Prep

At Chick-fil-A we take a "cook less, more often" approach. By studying smart, lean manufacturing principles used in other industries, we have created new ways to serve our guests the freshest food possible while reducing food waste.

Parenting Friendly Menus

From the beginning it's been important for us to give parents options when selecting meals for their children. That's why we were the first restaurant to offer a fruit cup and grilled entree, and why we expanded our menu to include organic and soda-free options for kid's meals.

Upcycling

Our commitment to the environment is in the very fiber of our being – literally. Our restaurant team member polos are made with rPET fabric from recycled plastic bottles. Rolling out chainwide in the fall of 2016, they represent more than 2.8 million recycled plastic bottles worn.

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National Partnerships

The Chick-fil-A® Peach Bowl™

The Chick-fil-A® Peach Bowl™ is one of the originals. Now in its 48th year, and with Chick-fil-A as its title sponsor since 1996, it's the ninth longest running bowl game in the country. As part of the new College Football Playoff system, in 2016 the Chick-fil-A® Peach Bowl™ will serve as one of two hosts for the College Football Playoffs National Semifinal.

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Chick-fil-A® Peach Bowl™ Challenge

The Chick-fil-A® Peach Bowl™ Challenge is the nation's premier head coach and celebrity charity golf event hosted each April at the beautiful Reynolds Plantation resort on Lake Oconee outside of Atlanta.

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College Football Hall of Fame and Chick-fil-A®  Fan Experience™

The College Football Hall of Fame and Chick-fil-A®  Fan Experience™ officially opened its doors in 2014. Redefining what a Hall of Fame can be, the College Football Hall of Fame and Chick-fil-A Fan Experience is an engaging and interactive experience that takes college football lovers behind-the-scenes of their favorite sport.

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The Chick-fil-A®  Kickoff Game

Billed as the "Daytona 500 of college football," the Chick-fil-A®  Kickoff Game delivers a match-up of elite teams from around the country in a game that serves to kick off the college football season each year since 2008.

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Awards

Consumer Choice Awards®

Based on customer service reviews, Chick-fil-A received the Consumer Choice Awards®  top spot in the category, “Provides Value Through Service.” Chick-fil-A was one of more than 120 leading U.S. restaurant chains across 60 different categories reviewed in the annual study. Technomic, an industry leader in food research and products, conducted the analysis, evaluating more than 100,000 customer visits to inform the awards.

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2016

  • Brand Relevancy Index

24/7 Wall Street’s Customer Service Hall of Fame

In 2016, 24/7 Wall St., in collaboration with Zogby Analytics, honored Chick-fil-A with on its Customer Service Hall of Fame list. After polling more than 1,500 adults, Chick-fil-A was recognized as second among 151 of America's best-known brands. The company was lauded for its exemplary customer service and unique approach to maintaining taste, speed, cleanliness and courteousness at the company’s more than 2,000 restaurant locations.

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2015

  • Customer Service Hall of Fame
  • Consumer’s Choice Award
  • Nation’s Restaurant News MenuMasters Best New Menu Item 
  • 2015 Temkin Experience Ratings

2015 Foodable Five Star Awards’ Foodable Brand Star

Chick-fil-A earned first place in Foodable Network’s inaugural Five Star Awards, which recognizes foodservice companies, chefs and executives who inspire the food industry. The most coveted Five Star award, the Brand Star, represents best-in-class of food, service and brand measured by social consumer sentiment.

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2014

  • Glassdoor Top Company for Culture and Values
  • Customer Service Hall of Fame

Family Owned

Dan T. Cathy
Chairman and Chief Executive Officer


 “I try to lead by example and learn from the examples that have been set before me.”

Executive Bio Page

Donald (Bubba) M. Cathy
Executive Vice President and President, Dwarf House

 “We all have a role to play, and finding more meaningful and memorable ways to live and work together is a great responsibility.”

Executive Bio Page

Trudy Cathy White
Director of WinShape Camps For Girls


“Hospitality is about reaching out in service to others and using what we've been given to meet a need in their life.”

Executive Bio Page

The Next Generation

As a family-owned business, the Cathy family has been working together for 70 years. Just as Truett Cathy built Chick-fil-A alongside his wife and children, today several second and third generation Cathy family members are carrying on that tradition, while others pursue talents in other fields. Working in a variety of different capacities, from staff headquartered at the Chick-fil-A Support Center to serving local communities as restaurant Operators, they're coast-to-coast helping people "Eat Mor Chikin®."

Company Leadership

Since the first restaurant opened its doors nearly 50 years ago, Chick-fil-A has grown from one man's vision to one of the largest family-owned businesses in the country. Much of the company's success has been credited to the stability and consistency within Chick-fil-A, Inc.'s leadership team. While corporate leadership at many quick-service restaurants change frequently, many senior leaders at Chick-fil-A have been with the company for more than 20 years. Tenured leadership -- and a passion for serving others -- has enabled the company to be unwavering in supporting its locally-owned franchises to ensure that the Chick-fil-A brand continues to thrive.

The First 100®

It's always exciting when a new Chick-fil-A restaurant opens, but for the first 100 customers it's something else entirely. Our signature "First 100®" event is more than an overnight parking lot campout -- it's a celebration that awards 100 lucky customers free Chick-fil-A for a full year!

Read the Contest Rules Future Openings

Corporate Purpose

“To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come into contact with Chick-fil-A.”

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