It starts with a smile

Whether greeting you at the drive-thru or making your meal inside the restaurant, Chick-fil-A® Team Members strive to serve up memorable experiences for each and every guest. And we hope that dining with us inspires you to spread that sense of warmth to others, too.

Chick-fil-A employee smiling and interacting with two guests at an outdoor seating area.

S. Truett Cathy sitting in a rocking chair outside and holding a paper

Speaking of Sundays…

Our founder, S. Truett Cathy, made the decision to close on Sundays in 1946. He knew what it was like to work seven days a week in restaurants, so he saw the importance of letting his employees set aside one day to rest and worship if they choose. That’s a practice we still uphold today.

Our hometown heroes, your local Operator

We choose the Owner-Operator of every restaurant with care, looking for people who want to make an impact in their communities. From hosting family events like Daddy Daughter Date Night to helping Team Members pursue higher education through the Remarkable Futures Scholarships initiative, our Operators are always looking for opportunities to give back.

A Team Member holding a Chick-fil-A bag
A Chick-fil-A Team Member smiling.

It’s our pleasure

One day when Truett was staying at a hotel, an employee responded to his thanks with a sincere “my pleasure.” The memory of that interaction, and the way it made Truett feel, stayed with him. Returning home, he encouraged his team to respond with “my pleasure” whenever a customer said thank you. It’s something we still do to this day.