We’re sorry to see you go. Due to new state requirements, we updated our Terms & Conditions and Privacy Policy on March 23, 2026, and you may not wish to accept them. If you for any reason you wish to delete your Chick-fil-A One® account, fill out this form or follow these steps:
- Go to https://www.chick-fil-a.com/contact-cares.
- Select “Account, rewards, & payment.”
- Select “Chick-fil-A One account.”
- Select “Delete an account.”
- Follow the Quick Solve to delete your account.
- If that doesn’t work, select the “Continue to contact” button at the bottom of the screen.
- Once on the form, fill out the fields in detail, letting us know about your issue, so a representative can help you.